Team Manager

As Team Manager, you'll provide leadership to a team of health and social care professionals, ensuring high quality services are delivered to adults across Milton Keynes. You'll help shape service improvements, support colleagues to perform at their best and ensure we continue to meet local and national expectations for adult social care. This is a rewarding leadership role for an experienced professional who is ready to influence service delivery, drive improvement and make a positive difference to the lives of others., At Milton Keynes City Council, we aim to make a difference every day. We're dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.,

• Lead and develop a team of health and social care professionals to deliver high quality services for adults across Milton Keynes.
• Provide visible leadership, direction and support to colleagues, partner agencies and stakeholders.
• Manage team performance through supervision, appraisal, coaching and the effective application of policies and procedures.
• Monitor and manage budgets, ensuring resources are used effectively and financial targets are achieved.
• Drive continuous improvement by meeting national and local performance targets and identifying opportunities to enhance services.
• Investigate complaints and complex issues, ensuring timely resolutions and positive outcomes for residents.
  
  A professionally qualified Social Worker, Nurse, Occupational Therapist or equivalent relevant professional qualification, together with a management qualification or equivalent experience.
• Evidence of ongoing professional development and a commitment to maintaining up-to-date knowledge and best practice.
• An experienced leader who can motivate, support and develop colleagues while creating a positive and inclusive team culture.
• A proven track record of delivering high quality services within a complex frontline environment and achieving positive outcomes.
• The ability to build strong relationships with residents, colleagues and partner organisations while balancing competing priorities and expectations.
• Confidence in making decisions, managing challenging situations and responding calmly to crisis situations when required.
• Strong communication skills with the ability to explain complex information clearly and use plain English in both written and verbal communication.
  
  At Milton Keynes City Council, we're dedicated to making a difference for local people every day. We work together as one council, putting residents at the heart of everything we do and supporting some of the most vulnerable members of our community. Our values are simple: we are Dedicated, Respectful and Collaborative., Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups. We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk] We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.