Team Manager

Are you someone who leads with heart, inspires others, and believes everyone deserves a life full of choice, fun, and opportunity? At Leading Lives, we're an employee-owned social enterprise supporting adults with learning disabilities and we're looking for a Team Manager who wants to make a real difference. John Turner House isn't just a service it is, welcoming home-from-home where the people we support enjoy meaningful short breaks, giving family carers essential respite.You'll join a small, friendly team who take pride in creating a safe, relaxed space filled with joy, connection, and plenty of laughter. We're seeking a passionate, proactive Team Manager to coach, support, and empower our dedicated John Turner House team. You'll ensure we continue delivering exceptional, person-centred care, leading with compassion and professionalism while maintaining high standards in line with regulatory requirements.About this role Why Join Us?

• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference-every single day
What You'll Do:
• Service Delivery & Support
+ Lead and coordinate person-centred activities and support plans. + Promote independence and inclusion through education, employment, volunteering, and leisure opportunities. + Ensure effective keyworker support and maintain high-quality documentation.
• Team Leadership & Management
+ Supervise and develop a team of support staff. + Manage rotas, timetables, and referrals within budget. + Lead service reviews and act as the main point of contact for families and partner organisations.
• Communication & Partnership
+ Communicate effectively with customers, families, and professionals. + Foster strong relationships with external agencies including social care, health, and housing services.
• Health, Safety & Compliance
+ Ensure compliance with health and safety policies, medication procedures, and safeguarding protocols. + Participate in audits and inspections (e.g. CQC, Health & Safety).
• Learning & Development
+ Support staff development through training, coaching, and career pathways. + Promote a culture of continuous improvement and learning.


• Level 5 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• Knowledge of relevant legislation and person-centred approaches
• Competence in Total Communication and Positive Behaviour Support (PBS)
  
  £15.59/hr + Enhancements | Employee-Owned Organisation 37 hours -inclusive of some weekend and evening working