Team Leaders

Are you someone who thrives on a challenge, loves a fast-paced environment and knows how to get the very best out of a team? Then we want to hear from you! We're looking for enthusiastic, motivated and experienced Catering Food and Bar Team Leaders to join our matchday team at Swansea.com Stadium, home of Swansea City AFC, for the 2026/27 football season! You'll be at the heart of the action, leading one of our busy food or bar outlets, motivating your team and making sure everything runs like clockwork - from the first customer served to the final whistle. Think you have what it takes to lead from the front? We'd love to meet you! ️ WHAT'S THE ROLE ALL ABOUT? We're looking for Team Leaders to support our food or bar outlet operations across Swansea City AFC home fixtures. Shifts are typically 5-6 hours, giving you the opportunity to take ownership of your area, lead your team and deliver an excellent matchday experience. And the opportunities don't stop at Swansea! Once registered with Constellation, you'll also have the opportunity to work at other fantastic venues, including Cardiff City FC, Cheltenham Racecourse, and many more venues across the UK. WHAT WILL YOU BE RESPONSIBLE FOR? You'll be the driving force behind your food or bar outlet, making sure your team is organised, motivated and ready to deliver. Your responsibilities will include:

• Leading from the front: Supervising a busy outlet, delegating duties and keeping your team focused and motivated.
• ️ Setting the tone: Delivering clear, engaging staff briefings so everyone knows their responsibilities and is ready for the day ahead.
• Overseeing food production (Food outlets only): Working closely with your Cook to ensure delicious matchday favourites, including burgers, hot dogs, pies and chips, are prepared and served efficiently.
• Maintaining your bar: ensuring your beer keeps flowing throughout a busy service. Changing kegs where required.
• Taking control: Managing stock levels, food preparation, time management and the smooth running of your outlet.
• Food safety first: Ensuring allergen information is accurate, accessible and ready for customers and colleagues.
• Developing your team: Supporting staff training, coaching and development to maintain excellent standards.
• Customer satisfaction: Handling customer complaints professionally and resolving issues quickly and effectively.
• Staying on top of things: Completing all matchday paperwork using our paperless operating software.
You'll be the person your team looks to for guidance, support and direction - so confidence, communication and a positive attitude are key!, This isn't just another Team Leader position. It's your opportunity to gain valuable leadership experience in some of the UK's most exciting sporting and event venues. Here's what you can look forward to:
• Competitive pay - paid weekly!
• An exciting environment: Be part of the incredible atmosphere of live football and major events.
• Real leadership experience: Take ownership of your own outlet and develop your people-management skills.
• Opportunities to grow: Build your experience and open the door to further progression within hospitality and events.
• Full industry training: Including Health & Safety, Food Hygiene, Allergen Awareness and Manual Handling.
• A supportive team: Work alongside friendly, enthusiastic people who want to succeed together.
• ️ Wellbeing support: Access to our Employee Assistance Programme and wider Health & Wellbeing Support Programmes.
• Transferable skills: Develop valuable experience in leadership, communication, operations and customer service.
  
  We're looking for natural leaders who can bring out the best in others while keeping standards high.
You'll ideally have:
• Previous supervisory or Team Leader experience within catering, fast food or food service operations. Or previous bar experience, including changing kegs.
• Experience overseeing food preparation, production and service in a busy environment - Food outlets only.
• The confidence to lead, motivate and delegate responsibilities to a team.
• Excellent communication and organisational skills.
• The ability to stay calm, think quickly and make decisions during high-volume service periods.
• A positive, enthusiastic and energetic personality.
• An understanding and empathetic approach to managing and supporting others.
• Strong attention to detail and the ability to multitask.
• A proactive, hands-on approach and a genuine passion for delivering great customer service.
  
  Submit your application online, including your CV and a covering letter, telling us a little about your experience!
We'll be in touch shortly, and successful applicants could be working at one of our fantastic venues soon! Lead the team. Own the moment. Make every matchday count!