Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management., Leading your team, you'll focus on the team's area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the team's overall wellbeing and can motivate your team to succeed. You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation. This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. We're committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others

• The successful candidate will manage the family section, and will be responsible for managing the workload, performance of public law and private law pathfinder, as well as the recent DAPO (Domestic Abuse Protection Order), staffing and all HR related matters.
• and you will be expected to support and assist in these duties.
• The team leader can also be the senior person on site., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location's respective pay scale (any legacy arrangements/locations will need to be amended). Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made. MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer. All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet. Flexible working hours The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy., Leadership Experience We will assess your experience for this role via the following methods Statement of Suitability Statement of Suitability Guidance for the Statement of Suitability Please tell us why you are suitable for this role. Demonstrate your transferrable skills, knowledge and experience against the essential criteria outlined in the job description. This can be work or education based or gained in other environments such as volunteering. Using the full word count and providing personalised real life evidence of experience gained will help achieve the highest scores. Evidence of Experience Statement of SuitabilityInterview stage assessments Interview Dates Expected Mid - end July 2025 Behaviours Making Effective Decisions Leadership Communicating and Influencing Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here. Use of Artificial Intelligence (Al) You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Level of security checks required Baseline Personnal Security Standard (BPSS)

· Ability to motivate and support your team to deliver excellent customer service and achieve effective performance. · Experience of working in an administrative role in a customer-focussed environment · IT proficient with the ability to learn and adapt to different technologies and software packages. · Excellent communication, organisational and prioritisation skills

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We're looking for individuals who are committed to public service and making a difference in people's lives to deliver justice. If you are interested in developing a career with a real purpose, please apply., The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy. A Great Place to Work for Veterans The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy. New recruits to the Civil Service joining MoJ are expected to join at the band minimum For a full job description, please see the supporting document in the advert below before applying. Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder. Mae ein Harweinwyr Tîm yn chwarae rôl hollbwysig i helpu i weinyddu cyfiawnder. Bydd y rôl hon yn eich galluogi i ddangos a datblygu eich sgiliau arweinyddiaeth. Rydych yn gyfrifol am sicrhau bod eich tîm yn darparu cymorth gweinyddol a gwasanaeth cwsmeriaid rhagorol i ddefnyddwyr gwasanaeth, y farnwriaeth a rheolwyr. Amdanom ni Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau'n cefnogi defnyddwyr ein gwasanaethau a'n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau'n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy'n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch. Eich rôl Gan arwain eich tîm, byddwch yn canolbwyntio ar maes gwaith y tîm, gan sicrhau bod gwaith yn cael ei flaenoriaethu a'i drefnu a bod eich tîm yn meddu ar yr holl sgiliau sydd eu hangen i gyflawni amcanion. Fel Arweinydd Tîm effeithiol, rydych yn cydnabod pwysigrwydd lles cyffredinol y tîm ac yn gallu cymell eich tîm i lwyddo. Byddwch yn cyfrannu i gyflawni targedau gweithredol, perfformiadol a safon gwasanaethau a darparu data ystadegol i'r tîm rheoli a'r farnwriaeth. Bydd eich gallu i dalu sylw i fanylion a'ch awydd i wella'n barhaus yn allweddol i'ch llwyddiant. Gan fonitro a gwerthuso meysydd a thueddiadau perfformiad, bydd cynnal arolygon parhaus o weithdrefnau ac arferion gwaith yn hanfodol. Bydd eich gallu i argymell gwelliannau yn llwyddiannus, llywio'r tîm drwy newid a rheoli'r broses o roi mentrau a deddfwriaeth newydd ar waith hefyd yn hollbwysig. Rôl heriol sy'n rhoi llawer o foddhad yw hon, sy'n allweddol i weithrediad swyddogaethau gweithredol ledled GLlTEF. Rydym wedi ymrwymo i'ch helpu i ddatblygu eich sgiliau arweinyddiaeth, trwy ein cynnig arweinyddiaeth GLlTEF. Mae'n darparu amrywiaeth eang o weithgareddau - o raglenni datblygu i ganllawiau hygyrch a chryno i'ch helpu i ddatblygu eich gallu a'ch hyder i arwain, tywys ac ysbrydoli eraill.
• Bydd yr ymgeisydd llwyddiannus yn rheoli'r adran deulu, a bydd yn gyfrifol am reoli'r llwyth gwaith, perfformiad y cynllun braenaru cyfraith gyhoeddus a chyfraith breifat, ynghyd â'r DAPO diweddar (Gorchymyn Diogelu Rhag Cam-drin Domestig), staffio a'r holl faterion sy'n ymwneud ag Adnoddau Dynol. Darperir Hyfforddiant Cymorth Cyntaf a hyfforddiant Warden Tân, a disgwylir i chi gefnogi a chynorthwyo gyda'r dyletswyddau hyn. Gall yr arweinydd tîm hefyd fod yr Uwch Swyddog ar y Safle (SPOS).
Eich sgiliau a phrofiadau · Gallu ysgogi a chefnogi eich tîm i ddarparu gwasanaeth cwsmeriaid ardderchog a chyflawni perfformiad effeithiol. · Profiad o weithio mewn rôl weinyddol mewn amgylchedd sy'n canolbwyntio ar gwsmeriaid · Sgiliau TG, gyda'r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol. · Sgiliau cyfathrebu, trefnu a blaenoriaethu ardderchog. Rhagor o fanylion: Mae'r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy'n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio'n rhan amser, gweithio'n hyblyg ac i rannu swydd, pan fo hynny'n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio'n rhan amser, gweithio'n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio'n Hyblyg y Weinyddiaeth Gyfiawnder. Bydd disgwyl i recriwtiaid newydd i'r Gwasanaeth Sifil sy'n ymuno â'r Weinyddiaeth Gyfiawnder gychwyn ar waelod y band cyflog, The MoJ offers a range of benefits: Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis. Pension The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best. Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities. Networks The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees. Support
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.
Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
• To Transformative Business Services (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.