Team Leader, Food Service

As a Catering Assistant Team Leader, you'll help oversee the running of the multiple location catering operation across Bracknell Campus and support a team of Catering Assistants. You'll work alongside the catering management team to deliver an exceptional dining experience for all those using the facility and help create a culture of development and inclusion for the rest of the catering team. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.25 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.,

• Operational Leadership: Leading and supervising a busy catering brigade to deliver market-leading customer service. You will act as a "Critical Friend," challenging poor performance and mentoring your team to achieve their best.
• Service Excellence: Ensuring the seamless delivery of the Partner Dining Room and function services, maintaining impeccable standards of product presentation and cleanliness.
• Commercial Management: Driving sales and managing food and sundry costs. You will identify opportunities for continuous improvement and greater efficiency within the catering operation.
• Administrative Oversight: Taking ownership of catering admin, including stock control, wastage recording, and staffing requirements to ensure a profitable and efficient section.
• Compliance & Risk: Supervising and delivering all due diligence checks. You will ensure 100% compliance with Waitrose Food Hygiene and Health & Safety policies at all times.
• Duty Management: Taking accountability for the wider site during your rota'd on-call periods, responding to operational needs outside of standard catering hours., Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.
Faith & Belief FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.Gender Equality Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.Linkages Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.Pride Our first network that we developed. Designed to support the LGBTQ+ community and their allies.Working Parents Our Working Parents' Network supports and inspires working parents throughout their parenting journey.Care Experience Providing a safe and supportive community for Partners with experience in the care system.Carers Network The network aims to raise awareness and support Partners who are carers, and their allies.Ability Championing workplace disability inclusion by creating a supportive environment and offering peer communities for those with diverse needs.Unity Our BAME Network supports Black, Asian, and Minority Ethnic Partners, celebrate their contributions and create a more inclusive workplace.Faith & Belief FAB (Faith & Belief) is aimed at educating, celebrating and increasing awareness of all faiths and beliefs.Gender Equality Promoting Gender equality, empowering Partners to overcome barriers and be more involved in topics outside of their day job.Linkages Our intergenerational or age network aiming to build awareness of the benefits and opportunities of an intergenerational workforce.Pride Our first network that we developed. Designed to support the LGBTQ+ community and their allies.Working Parents Our Working Parents' Network supports and inspires working parents throughout their parenting journey.


• Supervisory Experience: A minimum of one year's experience in supervising catering teams or kitchen brigades.
• Food Expertise: Experience working with all food types and a genuine passion for hospitality.
• Commercial Awareness: A strong understanding of how to manage sales, stock, and wastage to protect the bottom line.
• Leadership Qualities: The ability to lead by example, foster trust within a team, and remain flexible to support other departments when required.
• IT Literacy: Proficient computer skills to manage administrative tasks and ordering systems.
Desirable Skills/Experience You May Have
• A Food Safety Level 3 (Intermediate) qualification. (Note: Full training will be provided within the first 3 months if not already held).
• Experience working in a high-pressure, customer-facing selling or service environment.
• Previous experience in a dedicated administration or logistics function.
  
  We're the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We're not just employees, we're Partners, driven by our purpose to build a happier world. As we look to our future, there's never been a more exciting time to join us.
We're ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose. As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect. We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we're free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective. As Partners, we make all the difference. And, we all own it., This is where you'll be based, whether that's in a shop, distribution centre or one of our head offices. Bracknell Doncastle Road Berkshire, RG12 8YA See Commute, Leckford Estate played its part in the Second World War effort, giving land up for RAF Chilbolton, with both RAF and USAF using it as a base. There are still some old war buildings there, and you can also see where the runways used to be on aerial shots, despite the fact it's all grown over.

Leisure Learning Enjoy learning a new skill or hobby even more by claiming up to £200 towards certain tutored courses. (Applies to courses which you pay for in advance yourself).PARTNER DISCOUNT 25% off at John Lewis and 20% at Waitrose. We knew you'd like this one! (some exclusions apply). (Partner discount is only available following successful completion of your 90-day Earning Membership period once you have started).Clubs & Societies From arts & crafts to fishing, from skiing to running, we have so many clubs and societies bringing Partners with shared interests together.HOLIDAY & LEAVE Enjoy a generous holiday provision. Plenty of time for some rest and relaxation. (The amount of holiday you'll get depends on your role and working hours. It increases over time).PENSION & LIFE ASSURANCE Secure your future with our comprehensive pension scheme and life assurance.