Team Leader - Communities Directorate Support

Lead and manage the day-to-day operation of the Directorate Support Unit

Support, coach and develop staff performance and wellbeing

Oversee complaints, FOI requests and member enquiries

Manage communications with councillors, partners and residents

Ensure effective business support for meetings, consultations and projects

Drive improvements in systems, processes and performance reporting

Join us and be part of a team helping support services that make a difference to our communities every day.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

A unique opportunity has arisen for a dynamic and motivated Team Leader - Communities Directorate Support to lead and develop our Directorate Support Unit, ensuring the effective delivery of high-quality administrative, operational and strategic support across Communities services.

Are you an organised, motivated leader who thrives in a fast-paced environment and enjoys making a real difference behind the scenes?

This is an exciting opportunity for someone who:

Leads with confidence and positivity

Can manage competing priorities and deadlines

Has strong communication and organisational skills

Enjoys developing people and improving processes

Thrives on problem solving and delivering excellent customer service