Team Leader

Based in Liverpool, your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. This role is specifically to line manage 2 children's workers and 4 empowerment practitioners. You will lead whilst supporting our team who support the children and families we have in service. Driving and full access to a car is required for this role.

This role is only open to female applicants due to occupational requirements.

What your week may look like

The Team Leader will coach, mentor and support staff to deliver a safe, effective and trauma-informed domestic abuse service.

Some of the expectations of the role include:

Supporting the Service Manager with day-to-day management of the Domestic Abuse Service, including regular supervisions and staff support (across day and night teams where applicable)

Acting as a point of escalation for complex cases, safeguarding concerns and high-risk situations

Supporting the management of referrals, assessments and move-ons, maintaining strong relationships with key referrers and partner agencies

Ensuring consistent, effective communication across the staff team and with the wider You Matter Management Team

Attending or facilitating weekly team meetings

Leading on monitoring, reporting and reviewing Incidents, Safeguarding and Health & Safety, and reporting to OLT (Operational Leadership Team)

Supporting preparation for contract monitoring visits, inspections and quality audits

Identifying training and development needs within the team and supporting the manager to address them

Making recommendations to the Service Manager regarding service development, policy changes or resource requirements

Promoting best practice in domestic abuse, safeguarding adults and children, and professional boundaries