Team Leader

Are you an experienced care professional ready to take the next step into a leadership role?

As a Team Leader, you will play a key role in supporting adults with mental health needs to live as independently and confidently as possible within a supported living environment. You will lead by example, providing guidance and support to Support Workers while helping to ensure consistently high-quality, person-centred care.

You will take the lead on shift, act as the first point of contact for the team and provide calm, confident support when challenges arise. Your role will include overseeing daily care and support, maintaining professional boundaries, supporting daily living activities and participating in on-call responsibilities.

We are looking for someone who communicates confidently, works well as part of a team and has a strong understanding of supporting adults with mental health needs. You will be approachable, dependable and able to provide clear leadership while keeping the people we support at the heart of everything you do.

Please note: Applicants must have the existing right to work in the UK. We are unable to offer visa sponsorship for this role., Lead the shift, ensuring smooth delivery of care and supporting Support Workers as the first point of contact.

Manage on-call responsibilities as scheduled, providing guidance and operational support when issues arise.

Support residents with practical daily living tasks including personal care guidance, budgeting, community access, and household activities.

Maintain accurate written records, basic reports, and digital documentation using appropriate IT systems.

Apply understanding of safeguarding, confidentiality, and risk management in all decisions.

Remain calm in emergencies and lead staff through difficult or high pressure situations.

Work effectively as part of a team and build positive working relationships with colleagues, residents, families and external professionals.

Communicate clearly and professionally to ensure that resident needs are understood and met.

Demonstrate person centred care, treating each resident as an individual and respecting their choices.

Promote independence and support appropriate risk taking to build confidence and resilience.

Model kindness, empathy, respect and compassion in every interaction.

Champion Next Chapter Healthcare's values: Caring, Open, Responsive, Respectful and Together.

Be receptive to learning, welcome constructive feedback, and focus on continuous improvement.

At Next Chapter Healthcare, we believe good support starts with good people. We provide supported living services for adults with mental health needs, with a focus on creating safe, welcoming environments where people are treated with dignity and respect.

Youll join a team that values working together, communicating openly and supporting one another to provide consistent, high-quality support. Our values are Caring, Open, Responsive, Respectful and Together, and we look for people who will bring these values to work every day.

We want our staff to feel confident and supported in their roles. Youll receive induction and ongoing training, with opportunities to develop your knowledge, skills and experience. Required training and staff meetings outside normal working hours are paid.

Whether you already have experience in care or are looking to bring your skills and values into a new career, were looking for dependable people who want to be part of a team making a positive difference.