Team Leader

We are looking for an experienced and motivated Team Leader to join our service in Y Felinheli, Gwynedd, supporting adults with autism, learning disabilities, mental health conditions and neurological needs across North Wales.
If you're passionate about leading others, delivering high-quality care, and making a genuine difference to people's lives, we'd love to hear from you.
About the Service
Complete Care & Enablement provides specialist support to individuals living in their own homes and supported living environments across North Wales.
Our services range from 24-hour supported living to outreach support, helping people develop life skills, maintain their tenancies, build independence, and live the lifestyle they choose with dignity, respect, and confidence.
As a Team Leader, you'll play a key role in ensuring our teams continue to deliver outstanding person-centred support while empowering the people we support to achieve their goals., As Team Leader, you will:
+ Lead, support and supervise support staff
+ Facilitate team meetings and staff supervisions
+ Contribute to and review person-centred support plans
+ Support the Service Manager with quality assurance and governance audits
+ Assist with rota management, shift allocation and arranging cover for annual leave and training
+ Support individuals and their families to make informed choices about care and independence
+ Champion Positive Behaviour Support (PBS) across the service
+ Promote high standards of care, safety and compliance
+ Lead by example and motivate teams to deliver exceptional outcomes
About You
To be successful in this role, you'll have

Please note: We are unable to consider Skilled Worker Visa or Student Visa applicants and cannot offer sponsorship for this role., + Previous experience working in a care, supported living or residential environment
+ Experience leading or supervising care teams
+ Level 3 Health & Social Care qualification (or evidence of working towards completion)
+ Experience supporting adults with autism
+ Experience supporting adults with learning disabilities
+ Ability to communicate effectively in Welsh
+ Excellent communication and written skills
+ Strong leadership and organisational abilities
+ A calm and resilient approach under pressure
+ A genuine passion for improving the lives of others

At CareTech, we believe in creating Extraordinary Days, Every Day. As a leading provider of person-centred support, we empower adults with complex needs to make their own life choices, develop confidence and independence, and live fulfilling lives within their communities., + Blue Light Card Discounts
+ Social Care Wales registration fees reimbursed
+ Free DBS Check
+ Free Employee Assistance Programme
+ Industry-standard employee benefits
+ Ongoing learning and development opportunities
+ Clear career progression pathways
+ CareTech Foundation grants for family and friends
Terms and conditions apply. Bonuses are payable following the successful completion of a six-month probationary period.
Our Values
Everything we do is driven by our values:
+ Friendly
+ Positive
+ Empowering
+ Person-Centred
+ Innovative
About CareTech
Founded in 1993, CareTech is one of the UK's leading providers of specialist social care and education services. For over 30 years, we have delivered high-quality, person-centred support to individuals with complex needs. Led by founders Haroon and Farouq Sheikh, CareTech continues to provide long-term stability, continuity, and a deep commitment to the people we support.
CareTech Community Services is proud to be a Di