Team Leader

As a Team Leader, you will be responsible for operating, supervising and supporting a team within a Coffee Shop located at Nottingham City Hospital to ensure effective day-to-day operations. You will play a key role in motivating team members, managing performance, and ensuring tasks are completed to a high standard and in line with company goals.

• Lead, motivate, and support a team to achieve performance targets and service standards
• Oversee daily operations and ensure tasks are completed accurately and on time
• Act as the first point of contact for team queries, guidance, and problem-solving
• Monitor and report on team performance, providing feedback and coaching where needed
• Support onboarding and training of new team members
• Promote a positive, collaborative working environment
• Ensure compliance with company procedures, policies, and relevant regulations
• Identify areas for improvement and contribute to process enhancements
• Communicate effectively with other teams, departments, or external partners as needed
  
  Experience in a supervisory or team leader role
• Strong communication and interpersonal skills
• Ability to motivate and develop team members
• Good organisational and time management skills
• A proactive, hands-on approach to problem-solving
• Attention to detail and commitment to quality and service
• Understanding of relevant procedures or operational processes
• Willingness to take responsibility and lead by example
  
  At Nottingham City Hospital, food is part of recovery.
Every dish matters - whether it's helping someone regain strength, supporting clinical teams, or bringing comfort on a difficult day. We take pride in getting the details right. Fresh ingredients. Careful preparation. Consistent quality. This is food with purpose. And people who care about doing it properly. At Elior, the safety, dignity and wellbeing of the people we support is our priority. As part of our recruitment process, this role is subject to satisfactory references and an Enhanced DBS check (where applicable)., At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day. We're proud that 87% of our colleagues are proud to work here - and we think that's because people are given the support, trust and opportunities they need to thrive. Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience. We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know.

At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work. Here's a taste of what you can expect when you join us:
• Free meals on shift
• Flexible and part-time working opportunities
• 28 days holiday, increasing to 31 days after two years' service
• Enhanced family, personal and compassionate leave policies
• Paid volunteering days
• Training, development and career progression opportunities
• Pension scheme, life assurance and financial wellbeing support
• Salary Advance, giving you access to a portion of your pay before payday
• A supportive, inclusive culture where everyone can thrive
Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:
• 24/7 virtual GP appointments
• Mental health support, counselling and therapy sessions
• Physiotherapy services and second medical opinions
• Online gym and workout programmes
• Legal and financial advice
• Nutrition, fitness and lifestyle guidance
• Meditation and mindfulness resources
• Dedicated wellbeing helplines and expert support whenever you need it