Team Leader
WHSmith, Carshalton on the Hill, Sutton
Team Leader
Salary not available. View on company website.
WHSmith, Carshalton on the Hill, Sutton
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 8 Sep | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 72c841ce2bbb47398231c5439f587bf3
Location ref: Carshalton on the Hill, Sutton
Full Job Description
As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us. What being a Team Leader is all about?
- Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
- Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
- Supporting our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure we are operating safely and legally.
Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV. - Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
- Flexibility of approach that will allow you to support other stores in the area when needed.
- Ability to build strong relationships and communicate clearly and effectively.
- Experience of supporting employee training and development, and motivating teams to deliver their best.