Team Leader

Hestia, Liverpool

Team Leader

£32000

Hestia, Liverpool

  • Full time
  • Temporary
  • Onsite working

Posted 1 week ago, 11 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: d8c0a429fe5d4be5ad759bd22387c199

Location ref: Liverpool

Full Job Description

  • Maintain excellent communication with the You Matter Management team
  • Conduct supervision of team members
  • Attend, or in the absence of service managers, hold fortnightly team meetings
  • Lead on the delivery of a forward-thinking care and support service that proactively meets the needs of the residents.
  • Work with the management team to ensure that all health and safety checks are completed and that, as a service, it is fully compliant in this area.
  • Be able to work in all KHLOE areas of CQQ, always be in Preparation for CQC inspections.
  • Identify any training needs within the support team and address these alongside the L and D
  • Lead on reflective practise or commit to the 6-month CAT training course to ensure that this can take place.
  • Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.
  • Attend and prepare for weekly MDT feedback and follow up on actions
  • Working closely with the Support Manager, you will support them to:
  • To compile and collate monthly reports on KPI's
  • To give informed opinions and make recommendations regarding support, housing and HR issues that impact the service, Service Users and staff team.
  • To make recommendations to the Support Manager on the development of the service, which involves any financial commitments or alterations to service delivery
  • Ensuring all health and safety and maintenance issues are raised promptly
  • Being flexible and responsive to the changing needs of the service, ensuring our SHREK values run through all of the work that you do
  • Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
  • Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request
  • You will be representing You, Matter
  • Attending meetings, both internal and external
  • Attending stakeholder days, forums and other external events
  • Develop relationships with partner agencies, referral agencies and all other stakeholders.
  • Your Line Management and HR responsibilities
  • Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service
  • Line manages 4 team members.
  • Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI's
  • Allocation of Service Users to support workers to ensure the residents have the most appropriate support worker assigned
  • Ensure the induction of new staff to the service.
  • You will work with residents
  • Case work on a small caseload of service users
  • Encourage involvement and participation from residents in the development, running and shaping of the service.
  • You will ensure the Health and Safety of your service
  • Liaise with emergency services
  • Always ensure the safety of yourself and others on the premises where you work
  • Ensure the buildings meet legislation requirements.
  • Building your Team
  • Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high-quality services.
  • Maintain contacts with local statutory and voluntary agencies and organisations attending/ representing You Matter at relevant local community forums, seminars and conferences as required.
  • Contribute to the organisation's formulation of policy and procedures
  • Attend and participate in team meetings to ensure good communication and liaison with colleagues
  • Prepare for and attend supervision and appraisal sessions with the Support Manager, taking direction as appropriate and contributing to the development of both you and the service.
  • General
  • Undertake own administrative services
  • Uphold and develop the You Matter, Equal Opportunities and Diversity policy of anti-discriminatory practices across all services
  • Adhere to the Protection from Abuse policy
  • Report and log all safeguarding incidents
  • Observe and ensure compliance with the professional boundaries and data protection policy., What can we offer Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.

    EXPERIENCE- We hope you have experience working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness
  • Experience in leadership and managing a team. If you also had Experience of delivering training and supervising staff, that would be great
  • KNOWLEDGE - We are looking for someone with
  • o A working knowledge of care needs and working with residents who have experienced trauma, Health & Safety, protection of vulnerable adults, safeguarding, o A comprehensive working knowledge of the latest best practices in: o Risk Assessments o Creative support planning o Safeguarding o Human Resource Management o Supporting complex needs
  • COMMUNICATION - Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, ensuring confidentiality at all times
  • EMPATHY and RESPECT - The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
  • COMMITMENT - The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
  • ORGANISATION - Strong time management and the ability to prioritise tasks
  • COMPUTER LITERACY - You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook., Qualification or working experience in homelessness, mental health or offending
  • Recognised management or training-related qualification
  • Experience of working within a psychologically informed working environment
  • Knowledge of housing management and IT databases

Direct job link

https://www.jobs24.co.uk/job/team-leader-127099434
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