Team Leader
Hestia, Liverpool
Team Leader
£32000
Hestia, Liverpool
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 11 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: d8c0a429fe5d4be5ad759bd22387c199
Location ref: Liverpool
Full Job Description
- Maintain excellent communication with the You Matter Management team
- Conduct supervision of team members
- Attend, or in the absence of service managers, hold fortnightly team meetings
- Lead on the delivery of a forward-thinking care and support service that proactively meets the needs of the residents.
- Work with the management team to ensure that all health and safety checks are completed and that, as a service, it is fully compliant in this area.
- Be able to work in all KHLOE areas of CQQ, always be in Preparation for CQC inspections.
- Identify any training needs within the support team and address these alongside the L and D
- Lead on reflective practise or commit to the 6-month CAT training course to ensure that this can take place.
- Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL.
- Attend and prepare for weekly MDT feedback and follow up on actions Working closely with the Support Manager, you will support them to:
- To compile and collate monthly reports on KPI's
- To give informed opinions and make recommendations regarding support, housing and HR issues that impact the service, Service Users and staff team.
- To make recommendations to the Support Manager on the development of the service, which involves any financial commitments or alterations to service delivery
- Ensuring all health and safety and maintenance issues are raised promptly
- Being flexible and responsive to the changing needs of the service, ensuring our SHREK values run through all of the work that you do
- Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
- Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request You will be representing You, Matter
- Attending meetings, both internal and external
- Attending stakeholder days, forums and other external events
- Develop relationships with partner agencies, referral agencies and all other stakeholders. Your Line Management and HR responsibilities
- Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service
- Line manages 4 team members.
- Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI's
- Allocation of Service Users to support workers to ensure the residents have the most appropriate support worker assigned
- Ensure the induction of new staff to the service. You will work with residents
- Case work on a small caseload of service users
- Encourage involvement and participation from residents in the development, running and shaping of the service.
- You will ensure the Health and Safety of your service
- Liaise with emergency services
- Always ensure the safety of yourself and others on the premises where you work
- Ensure the buildings meet legislation requirements. Building your Team
- Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high-quality services.
- Maintain contacts with local statutory and voluntary agencies and organisations attending/ representing You Matter at relevant local community forums, seminars and conferences as required.
- Contribute to the organisation's formulation of policy and procedures
- Attend and participate in team meetings to ensure good communication and liaison with colleagues
- Prepare for and attend supervision and appraisal sessions with the Support Manager, taking direction as appropriate and contributing to the development of both you and the service. General
- Undertake own administrative services
- Uphold and develop the You Matter, Equal Opportunities and Diversity policy of anti-discriminatory practices across all services
- Adhere to the Protection from Abuse policy
- Report and log all safeguarding incidents
- Observe and ensure compliance with the professional boundaries and data protection policy., What can we offer Working with You Matter comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development. For a full list of benefits see here: Careers Page | You Matter.
EXPERIENCE- We hope you have experience working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness Experience in leadership and managing a team. If you also had Experience of delivering training and supervising staff, that would be great - KNOWLEDGE - We are looking for someone with o A working knowledge of care needs and working with residents who have experienced trauma, Health & Safety, protection of vulnerable adults, safeguarding, o A comprehensive working knowledge of the latest best practices in: o Risk Assessments o Creative support planning o Safeguarding o Human Resource Management o Supporting complex needs
- COMMUNICATION - Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, ensuring confidentiality at all times
- EMPATHY and RESPECT - The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
- COMMITMENT - The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
- ORGANISATION - Strong time management and the ability to prioritise tasks
- COMPUTER LITERACY - You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook., Qualification or working experience in homelessness, mental health or offending
- Recognised management or training-related qualification
- Experience of working within a psychologically informed working environment
- Knowledge of housing management and IT databases
Direct job link
https://www.jobs24.co.uk/job/team-leader-127099434
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