Team Leader

As a Team Leader, you will be responsible for supervising and supporting a team to ensure effective day-to-day operations. You will play a key role in motivating team members, managing performance, and ensuring tasks are completed to a high standard and in line with company goals.

• Lead, motivate, and support a team to achieve performance targets and service standards
• Oversee daily operations and ensure tasks are completed accurately and on time
• Act as the first point of contact for team queries, guidance, and problem-solving
• Monitor and report on team performance, providing feedback and coaching where needed
• Support onboarding and training of new team members
• Promote a positive, collaborative working environment
• Ensure compliance with company procedures, policies, and relevant regulations
• Identify areas for improvement and contribute to process enhancements
• Communicate effectively with other teams, departments, or external partners as needed
  
  Experience in a supervisory or team leader role
• Strong communication and interpersonal skills
• Ability to motivate and develop team members
• Good organisational and time management skills
• A proactive, hands-on approach to problem-solving
• Attention to detail and commitment to quality and service
• Understanding of relevant procedures or operational processes
• Willingness to take responsibility and lead by example
  
  We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day.
And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you!