Team Lead - Real Estate

In addition to PA responsibilities, the Team Lead's duties include:

• Day-to-day management of the PA team, being a role model and ensuring that the agreed PA model and Hybrid Policy are being adhered to by all team members across the Business Unit.
• Supervise the performance management process through Clear Review. Ensure that all team members are fully engaged and utilising the system appropriately.
• Chair PA team meetings on a regular basis to foster teamwork across all locations and, in addition, ensure that the PAs are updated with key information.
• Attend and fully participate as a Team Member in the monthly Lead PA meetings, and ensure any assigned actions are completed on time, and information is cascaded to the Real Estate PA as appropriate.
• Highlight any issues which are affecting the performance of any member of the PA team to the PA Operations
• Manager and agree on a plan of action to resolve these issues. This includes poor timekeeping and absenteeism.
• Managing the PA allocations and adjusting them accordingly based on business needs. Forward planning to account for pinch points.
• Seek feedback on a regular basis from Partners/Fee Earners on the performance of the PA team and address any issues that have been brought to your attention. Ensure that the PA Operations Manager is updated accordingly.
• Meet with the Business Manager and nominated Partner on a regular basis to discuss ways to develop the support provided by the PA team and also to address any issues.
• Assess and lead the training and development of the PA team
• Ensure that the probation process is properly managed. Ensuring that feedback is sought at 6 weeks and a meeting is held with any new joiner to provide feedback, and an action plan is devised to address any issues. This process must be repeated at the end of the probation period. Any issues that are of concern must be discussed with the PA Operations Manager.
• Approve and manage planned absences through Cascade and update Cascade with any sickness absences.
• In the event of planned or unplanned absences, ensure PA cover is arranged and communicated to the relevant partners and fee earners.
• Assess and coordinate recruitment needs with the Recruitment team
• Facilitating onboarding for new PAs and assigning a "buddy" for day-to-day support
• Support the PA Operations Manager and PA Development Manager with specific projects across Legal Support Services
• Undertake any further training required to support the role.
  
  Knowledge of and experience in office management
• Clear and effective communication skills
• Good decision-making skills
• Proven experience in successfully leading a team, including managing workloads, providing guidance and encouraging team collaboration
• Experience in managing projects, coordinating schedules and ensuring timely completion of tasks
• An ability to manage multiple tasks, prioritise effectively and maintain an organised work environment
• Proficient in the various platforms and portals used by the firm and able to instruct or direct others in the use of he same
• Ability to identify issues and implement effective solutions
• Strong interpersonal skills to build positive relationships within the team across locations
• Understand the importance of maintaining confidentiality and handling sensitive information appropriately
• Empathetic and act with integrity and honesty at all times
• Flexible and open to change, and change leadership
• Ability to remain calm in challenging situations
  
  Fieldfisher is Times Top 20 Law Firm, a highly commended firm in the European Financial Times Innovative Lawyers rankings and is repeatedly nominated for awards in areas including dispute resolution, M&A and IP. Many of our lawyers are recognised by legal directories as leading professionals in their areas of specialism and we are top two-ranked in a number of our key practice areas.
Our network spans over 1,800 people across 26 international offices in 12 countries. We operate across our offices in Amsterdam, Barcelona, Beijing, Belfast (2), Berlin, Birmingham, Bologna, Brussels, Dublin, Düsseldorf, Frankfurt, Guangzhou, Hamburg, London, Luxembourg, Madrid, Manchester, Milan, Munich, Paris, Rome, Shanghai, Turin, Venice, Vienna and Silicon Valley. Fieldfisher aims to ensure equality of opportunity and we are actively working towards improving the diversity of our staff. All applications will only be considered on merit and the applicant's suitability to meet the requirements of the role., "I consider Fieldfisher to be a progressive firm with an understanding of social values. I'm pleased that staff is able to have input in the firm's direction and purpose as well as help to shape wider society. I'm encouraged to perform by being able to develop in a natural way, whilst being supported at every step. Fieldfisher has managed to nurture a really positive and friendly culture. If they have drive and ambition, I would encourage anybody looking for a role here to grab the opportunity." "Since joining Fieldfisher in 2016, I have progressed from an entry-level secretarial role to an experienced executive assistant. This was made possible by a supportive and inclusive working environment that allows staff to progress at a pace that is best suited to them which in turn makes for well-rounded, home-grown talent. The firm strikes a great balance between providing the foundations for success and autonomy of your own growth and development. An insight I would give to potential applicants is that Fieldfisher offers the opportunity for a career and a sense of belonging to a community and not just a job." Documents


• Inclusive & Supportive Environment: We're a firm with real entrepreneurial drive and we don't believe in squashing people's individuality. Our hybrid working model and open plan workspaces encourage a sense of camaraderie.
• Comprehensive and Flexible Benefits Package: Our offering includes private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher for further information.
• Modern Office Space: Based in the thriving City of London, which has something for everyone. Offering excellent commuter links based a 5-minute walk away from Monument and Bank tube stations.
• Training and Development: We'll give you bespoke support to develop your career with our people development and IT training teams.
• Social & Community Engagement: Participate in clubs, networks, inclusive events, and charity initiatives.
Inclusion at Fieldfisher: At Fieldfisher, led by the social model of disability, we are working towards removing accessibility barriers and maximising disability and neurodiversity inclusion in our recruitment processes. Should you have any accessibility requirements, please contact a member of Fieldfisher's recruitment team, who will work with you to implement suitable adjustments at any stage of the recruitment process. All conversations are treated in the strictest of confidence, and we would appreciate your feedback to ensure we can provide an accessible and enjoyable recruitment process. For accessibility information on our Belfast offices, visit: Accessing Fieldfisher London ¦ Fieldfisher ¦ Fieldfisher