Team Administrator - Children's Continence Team

To provide comprehensive administrative and clerical support to the Children and Young People's Continence Team; this role demands high levels of communication and administrative skills, and the ability to work as part of a team, contributing to the overall effectiveness of the children's continence service

To ensure workload and tasks are prioritised to enable the team to work effectively and to support the operational issues of the children's continence team and overarching elements of the children's continence service.

To liaise with parent/carers of children and young people with continence issues, clinical services and other departments, allied health professionals and both internal and external agencies, observing strict confidentiality and maintaining accurate records.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK, a) Provide administrative support to several clinical services, processing referrals, managing patient information, making appointments, writing and managing correspondence.

b) Organise and arrange Continence clinics; including planning sessions, booking clinic locations, appointment allocation and notifications.

c) Ability to use initiative to book patients into clinic slots in conjunction with waiting lists.

d) Daily use of the electronic patient record system (SystmOne).

e) Distribute patient letters from nursing notes.

f) Process / Action all post and mail.

g) Support the Team Lead(s) in maintaining staff rotas on HealthRoster and SystmOne, including booking staff bank shifts and accurately updating staff absence records, such as annual leave and sickness.

h) Support the Team Lead(S) in maintaining up to ate staff information within Business Continuity Plan, Lone Worker Details and Staff Personal Records.

i) To access the Shared Business system (SBS) to purchase stock and non-stock equipment and consumables when required, including assisting in processing of invoices for approval.

j) Maintain stationary stock for the Children's Continence Team.

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.