Team Administrator

The Durham and Darlington Perinatal Mental Health Team are looking for a Team Administrator as part of our drive to support those affected by Perinatal Mental Health. We are seeking a highly motivated person with a keen interest in Perinatal Mental Health.You will be a vital member of a pro-active and forward thinking multi-disciplinary team and be offered opportunities to develop and enhance your skills. You will be part of ensuring the delivery of high standards of care, in accordance with trust policies. Work within the multi-disciplinary team, with partners, carers, relatives, other services, and agencies to promote positive mental health and wellbeing of women., Main roles are attending team huddles, arranging patient appointments, monitoring and completing work from shared mailboxes, supporting duty, data collection, diary management, telephone answering and some dictation using BigHand and liaising with other agencies. The successful candidates must also have the ability to be organised, efficient and have the capacity to prioritise their workload whilst dealing sensitively with issues and maintaining confidential information. The candidate may be asked to support the wider secretarial team across the locality.

The successful candidate will be required to provide administrative duties for the clinicians within the Durham & Darlington Perinatal Mental Health Team. The successful candidate will have excellent IT and organisational skills and a good knowledge and understanding of information systems. Secretarial/administrative experience is essential along with comprehensive knowledge and experience within Microsoft office applications. The team is a busy and fast paced environment so the ability to work under pressure to meet deadlines with a flexible and motivated attitude to work is essential. The role mainly includes day to day admin tasks such as organising meetings and appointments, answering the phone to service users and other agencies, tending to the central email box and the minuting of clinical meetings. Some dictation is also required to support clinical staff. Excellent communication skills, both verbal and written coupled with proven secretarial skills and previous experience is essential. Applicants must hold a Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Business Administration. Key skills in literacy and numeracy level 2 or O level/GCSE in Maths and English grade C or above are essential.,

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period., Level 3 Qualification in Business Administration
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment., Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes.
• Experience of working autonomously and proactively., Experience of supporting/supervising staff.
• Experience of handling monies and working within financial guidelines., Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes
  
  We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

This is a permanent 37.5 hours post, Monday to Friday 9am to 5pm.