Team Administrator

· Respond to each referral requestor with referral decisions following meetings.

· Add accepted referrals to the waiting list, allocating timeslots where priority or suitability is easily identifiable.

· Generate and issue acceptance letters and associated documentation and ROMs in RIO

· Once forms return, upload to RIO/ send to clinicians, if necessary

· Coordinate and book appointments with families, schools, social workers, and clinicians, confirming date, time, and location.

· Create and manage appointment records across:

· Book rooms or venues as required and ensure ROMS are sent.

· Coordinate consultation bookings (Liaising with both referring clinicians and internal clinicians).

· Ensure all referral documentation is uploaded to RIO prior to appointments.

· Open and close interventions in RIO in line with clinical instructions.

· Update (Open & close) consultation appointment events in RIO on the date of appointment to maintain system accuracy

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience.

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

· Organised individual with experience of working in a complex environment

· Competent with Microsoft office programmes

· Excellent telephone manner

· NHS experience (desirable))

· RiO system experience (desirable), By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

As a member of NHS Professionals, you have fantastic benefits:

· Competitive pay rates- work this week, get paid next week

· Essential support when you need it- 24/7 365 days- call us anytime

· Multi locational- work across neighbouring Trusts

· Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities- Keep up with the essentials and more

· Build holiday allowance for every shift you work- your work life balance is important to us

· Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.