Talent Management Specialist

We are seeking a dedicated Talent Management Specialist to join our team. In this role, you will be accountable for delivering an exceptional contractor experience, including providing wellbeing counsel for our Contingent Worker Community. You will be the first point of contact for all Contingent Worker enquiries, ensuring timely and effective responses while collaborating with colleagues and external stakeholders.,

• CLR Activities: Manage onsite and offsite helpdesk for candidate enquiries, log and triage queries, and ensure timely resolution. Act as the first point of contact for escalations and provide regular updates on query status.
• Support Activities: Oversee the candidate journey through onboarding and offboarding processes, support administration tasks, and assist with candidate care programs.
• KPI Management: Improve candidate and hiring manager satisfaction, respond to queries within agreed KPIs, and provide monthly and quarterly customer hub management information.
  
  Communication: Ability to communicate with honesty, clarity, and empathy.
• Relationship Building: Use interpersonal skills to build mutually beneficial relationships.
• Collaboration: Thrive in achieving results through teamwork.
• Problem Solving: Take ownership of solving complex problems and delivering continuous improvement.
• Effective Delivery: Focus on delivering projects, services, and outcomes methodically.
• Customer Focus: Provide high standards of service to internal and external customers.
• Resilience: Motivated to push hard to achieve personal and professional goals.
Please Note: You will be required to undergo Security Clearance for the role which will be discussed at application stage. We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .