Talent Acquisition Manager

Our Head Office department is in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops. We're looking for an experienced Talent Acquisition Manager to lead hiring across our Retail and Hospitality divisions at Fortnum & Mason. Partnering with senior stakeholders, you'll deliver end-to-end recruitment strategies that attract exceptional talent and support outstanding customer experiences. Reporting to the Culture & Talent Director, you'll manage a small team and work closely with the Head Office TA Manager and wider People team to deliver an exceptional candidate journey and strengthen our employer brand. Key responsibilities

• Lead talent acquisition strategy for Retail & Hospitality, including peak hiring
• Partner with leaders to attract diverse, high-quality talent
• Develop sourcing strategies, outreach programmes and new talent pipelines
• Track performance, market trends and competitor activity
• Manage agency partners, referral schemes and recruitment budgets
• Ensure a best-in-class candidate experience and strong employer brand
• Coach hiring managers and support effective decision-making
• Lead, develop and inspire a high-performing TA team
• Drive continuous improvement, innovation and compliance
  
  Strong TA experience in retail and/or hospitality
• Proven stakeholder management at senior level
• Skilled in both volume and specialist hiring
• Data-driven, commercially aware and results-focused
• Confident influencing and advising hiring managers
• Experienced in ATS and recruitment tools
• Agile, resilient and able to thrive in a fast-paced environment
• Passionate about candidate experience and employer branding
  
  This is the advert just need to add benefits Competitive salary
• A generous store and restaurant discount of up to 40%
• 25 days holidays (excluded bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum's ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme
We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards