System Technician

Are you ready to take up a vital role in shaping some of our exciting projects? How about joining our talented team, where everyone has a voice, and together we face our clients' problems head-on. It's a diverse and inclusive work environment where world-class talent knows no distinctions. We know that different people have different priorities, which is why we're here to support you. Flexible and remote working is a central part of our culture. So talk to us about what's ideal for you - from reduced weeks to buying more leave over school holidays. And if you're returning from a career break, ask us how we can help you transition back into work with us., We are looking for a System Technician to support the administration, maintenance, and operation of the Brightly Confirm system for the M25 Strategic Road Network. This role is crucial in ensuring data accuracy, troubleshooting issues, and assisting users with system functionality. Working under the System Administrator, you will provide frontline technical support, contribute to system improvements, and help maintain the reliability of the asset management system.,

• User Support: Assist system users, including maintenance teams and planners, with queries and troubleshooting basic issues.
• Data Management: Input, validate, and maintain accurate records of assets, inspections, and work orders within Confirm.
• System Monitoring: Support the System Administrator in monitoring system performance, identifying issues, and escalating where necessary.
• Training & Guidance: Provide basic training to end-users on system functionality and best practices.
• Configuration Support: Assist in updating workflows, templates, and settings within the system as directed.
• Reporting & Analysis: Help generate system reports and dashboards for management and operational teams.
  
  Experience working with Brightly Confirm or similar asset management/maintenance management systems.
• Strong attention to detail with experience in data entry, validation, and reporting.
• Basic IT troubleshooting skills and an understanding of database structures.
• Experience in highways, transportation, or infrastructure industries.
• Basic SQL knowledge and an understanding of system integrations.
  
  At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.