System Support Administrator

Springcare is a group of residential and nursing homes across Shropshire, Cheshire, the East Midlands, Stockport, Herefordshire, Worcestershire and the Wirral. We are committed to providing high-quality care and support to our residents.

About the Role:

We are looking for an organised and proactive System Support Administrator to join our Head Office team.

Working closely with our Allocate Lead, you will provide systems and administrative support across the group, with a focus on Allocate Optima, Bank Staff and the Loop clocking app.

Key responsibilities include:

Supporting staff and agency rotas, identifying staffing gaps and escalating concerns.

Assisting with system queries, onboarding and staff training.

Supporting system testing, data gathering and implementation.

Providing administrative support, preparing reports and responding to enquiries.

Supporting managers and colleagues across our homes., If you are an enthusiastic administrator who enjoys supporting others and improving processes, we would love to hear from you. Apply today to join the Springcare team!

You will have excellent organisational and communication skills, strong attention to detail and confidence using Microsoft Office and IT systems. You will be able to work independently and as part of a team, with the flexibility to travel to our homes when required.

Experience using Allocate Optima or supporting system implementation would be an advantage.