Switchboard Operator
ISS, Orpington, Greater London
Switchboard Operator
Salary not available. View on company website.
ISS, Orpington, Greater London
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 28 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: 4a0a7b9f47ff4546bb32ad5fdb78268a
Location ref: Orpington, Greater London
Full Job Description
We are seeking a full-time Switchboard Operator to join our team at Princess Royal University Hospital.
As a key member of the team, you will play an important role in ensuring callers are connected quickly and efficiently to the appropriate departments and services.
Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls. Your contribution will help ensure critical communication services continue to run smoothly and effectively across the hospital.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
Answer internal and external calls in line with agreed KPI and SLA targets
Provide efficient, courteous, and professional support to all callers
Operate the hospital's internal bleep system
Maintain and update the database of hospital personnel, departments, and contact information
Carry out administrative and clerical duties as required to support the efficient operation of the department
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