Surgical OPD Co-ordinator

This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.

Ensure the admissions support meets the requirements and the needs of the service with the agreed manpower

Be fully conversant with Corporate and Care Group agendas, through regular analysis and interaction, ensuring administrative functions are proactive in the support of their delivery.

Ensure that complex and highly sensitive information is held and/ or communicated appropriately.

Responsible for ensuring individual staff development reviews are undertaken in accordance with Trust objectives. Ensure that training and development plans are 1 identified and a training needs analysis for the service is produced, actioned and monitored.

Ensure staff within the Admissions team adheres to policies and procedures, taking corrective action as required through robust performance management framework.

Responsible for the recruitment, training and development of relevant administration staff within the team.

Ensure that all staff attend mandatory training sessions as specified by the Trust.

Responsible for cascading relevant information to staff in a timely manner., Support Service Manager, General Manager, clinical and nursing leads in improving performance in key areas and achieving quality clinical services in line with the Care Group and Trust's service strategy

Lead on drafting the monthly performance report with support from Service Manager

Ensure outpatient waiting lists are validated and managed in accordance with Trust policies, targets set by the General Manager and national and local targets are met e.g. RTT

Present weekly RTT and cancer reports to the SM / GM, highlighting causes for concern and mitigating actions.

Regularly review and update the directorate's RTT/cancer governance standard operating procedure in line with the trust's access policy and local reporting requirements

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible.