Surgery Business Administrator Apprentice

Introduction

Join a long established, patient-focused GP practice serving 7,000 patients in the heart of SE22. Offers hands-on experience in reception and healthcare administration within a supportive, multidisciplinary NHS team.

About the Employer

306 Medical Centre is a well-established, dynamic and reputable GP practice that has been serving the local community for over a century. We care for approximately 7,000 patients, predominantly working-age individuals and young families.

We are a patient-focused practice where many of our staff have been with us long term. We pride ourselves on delivering high-quality primary care with a personal and compassionate approach, always ensuring our patients receive an excellent experience within the framework of the NHS.

Our multidisciplinary team includes four GPs (led by Dr Chawdhery), an ANP nurse, PCN pharmacists, a social prescriber, a wellbeing coach, and a dedicated reception and administration team. We are now looking to welcome the right person to join our friendly and supportive team.

**PLEASE DO NOT CONTCAT THE SURGERY WITH REGARDS TO THE APPRENTICESHIP, ALL APPLICATIONS MUST GO VIA DAVIDSON TRAINING UK LTD. **

What You'll Do

Key Responsibilities:

• Providing reception and administrative support
• Assisting the Clinical Lead and Practice Manager in delivering patient services
• Managing delegated workloads effectively
• Supporting care coordination activities
• Using practice systems and technology (EMIS knowledge advantageous)
• Working collaboratively to maintain high standards of patient care
• Upholding confidentiality and adhering to practice policies and NHS regulations

You will be the face of the practice, and your behaviours will reflect who we are. This is a sensitive healthcare environment where empathy, confidentiality, and professionalism are essential. We support many vulnerable patients, so the ability to “read the room,” act with discretion, and communicate compassionately is crucial.

If you are motivated, compassionate, eager to learn, and ready to represent our practice with professionalism and empathy, we would love to hear from you.

Training Outcome

• This is a fixed-term apprenticeship contract, we will communicate if there is a permanent place at the end of the apprenticeship

Skills Required

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience

Qualifications

• Desired - GCSE - English - 4-9 or A*- C
• Desired - GCSE - Maths - 4-9 or A*-C

Course Information

Course: Business administrator (level 3)

Level: 3

Route: Business and administration

Apprenticeship Level: Advanced

Working Arrangements

Working Week: 30 hours per week (as part of a job share). Rota basis. 5 hours per week dedicated to apprenticeship learning (delivered fully on the job– no college day release). Days and times to be confirmed.

Expected Duration: 1 Year 1 Month

Training Provider: DAVIDSON TRAINING UK LIMITED