Supported Housing Manager

AOP Rise is a new dispersed safe accommodation service in Manchester supporting adult victims and survivors of domestic abuse with complex and intersecting needs, and their children where applicable. The service provides short-term accommodation alongside intensive specialist support, safety planning, recovery-focused interventions and move-on support to help people achieve independence and long-term housing stability.The Opportunity We are seeking an experienced and compassionate Supported Housing Manager to lead this important service. This is an exciting opportunity to shape a new provision that places safety, empowerment and recovery at its heart. You will provide leadership and operational oversight across all aspects of the service, ensuring residents receive high-quality, trauma-informed and person-centred support. You will be responsible for managing staff, safeguarding, quality assurance, occupancy, contract performance, budgets and partnerships while driving a culture of continuous improvement and positive outcomes., As Supported Housing Manager, you will:

• Lead, motivate and develop a team delivering specialist support to survivors of domestic abuse and their families.
• Ensure services are delivered using trauma-informed, strengths-based and psychologically informed approaches.
• Oversee safeguarding, risk management and high-risk domestic abuse cases, ensuring robust assessments and safety planning are in place.
• Manage referrals, placements and occupancy across dispersed accommodation.
• Support residents to progress towards sustainable housing, recovery and greater independence.
• Monitor service quality, compliance, outcomes and KPI performance.
• Manage budgets and resources effectively to ensure value for money and service excellence.
• Develop strong partnerships with local authorities, domestic abuse services, police, health professionals and other stakeholders across Manchester.
  
  We are looking for a confident and experienced manager who is passionate about supporting people with complex needs.
You will have:
• Experience managing supported housing, domestic abuse, homelessness or similar services.
• Strong knowledge of domestic abuse, safeguarding, risk management and multi-agency working.
• Experience leading teams, developing staff and managing service performance.
• Knowledge of trauma-informed and person-centred approaches.
• Understanding of housing management, tenancy sustainment and move-on planning.
• Excellent communication, leadership and problem-solving skills.
• A commitment to equality, diversity and inclusion.
• A full UK driving licence and company car & fuel card provided.
Why Join THN This is an opportunity to lead a service that changes lives. You'll join a supportive organisation committed to innovation, collaboration and delivering outstanding services for people facing significant adversity. You'll have the chance to influence service development, support a dedicated team and make a lasting impact on survivors of domestic abuse and their families. If you are a values-driven leader with experience in supported housing, homelessness or domestic abuse services and are ready to make a difference, we'd love to hear from you.

At The Housing Network (THN), we believe everyone deserves more than just a roof over their head. Our mission is to provide safe accommodation, specialist support and meaningful opportunities that help people rebuild their lives. We are a values-led organisation committed to delivering Better Accommodation, Better Support and Better Partnerships for people facing homelessness and other complex challenges.