Supported Accommodation Worker

At YMCA Robin Hood, we provide supported accommodation for those who have found themselves homeless or at risk of homelessness by providing safe, secure homes while they rebuild their lives. Working closely with our residents, our aim is to support them back to independent living and into education or employment.

With our guidance, help and support, you will work closely with our residents to take those vital steps towards independence.

If you have the passion, empathy, drive and determination to support people to build independence, overcome their challenges, and shape a brighter future, please read on!

Being based at YMCA Mansfield, you will support residents who live in our network of homes across Mansfield & Ashfield. You will work closely with a portfolio of homes and the residents enabling you to build trusted, understanding and person-centered relationships.

An average day as a Supported Accommodation Worker would include:

- Start your day from the YMCA Mansfield offices; checking your emails, liaising with overnight staff for any incidents or events you need to be aware of.

- Work with your residents individually and in small groups to understand their strengths, what they enjoy and craft constructive activities to encourage new skills to increase confidence and self-esteem.

- Explore pathways with local providers to open volunteer, education or employment opportunities.

- Follow your schedule to ensure every home is visited on a regular basis.

- Support tenancy related issues and where necessary take steps to issue warnings and as a worst case scenario, evictions.

- Arrange and run sessions for the residents to build their life skills.

If you are looking for a role where you no day is ever the same, where you are out and about and not stuck behind a desk and where you get to make a real difference to people's lives, this is the perfect role for you!

This is a demanding but rewarding role which requires experience of supporting vulnerable/challenging people with a variety of needs.

- Your communication skills will be your greatest strength; able to build rapport and trust with your residents.

- Previous experience in Supported Housing or an understanding of the challenges faced by vulnerable individuals is valuable.

- You must be proactive and passionate about supporting people and share our belief that everyone should have a fair chance to discover who they are and what they can become.

- You must understand the needs of homeless people and the services available to them to be able to signpost to relevant 3rd parties.

- You must be confident in lone-working and managing your own schedule, as well as working with your team to achieve results.

- Ideally, you will have a full clean driving license and access to own transport as you will be out and about every day visiting properties across Mansfield and Ashfield.

- This is primarily a part time role working Monday, Tuesday and Friday, but occasional early mornings, evenings, or weekend shifts may be required to support the team.