Support Worker - Practical Advice and Support

The professional positions advertised have arisen as a result of investment in and development of our service in Practical Advice and Support Service. The post involves supporting adults in their own homes to live as independently as possible through meaningful activity. The service is fast paced and supports customers short term. Our customers may have a Learning Disability, Autism, Mental health condition, physical and cognitive impairment. The care team works closely with our well established Multi-Disciplinary Team members including Social Workers, Therapists, and Community Nurses. The Support Worker plays a vital role in delivering high-quality, person-centred care and support to customers with a range of complex health and social needs. The role focuses on maintaining and improving customers' wellbeing, promoting independence, and enabling individuals to live as fulfilling and independent a life as possible. Working as part of a dedicated team, you will provide practical, emotional and psychological support tailored to each customer's needs. This may include personal care, assistance with basic health needs, meal preparation, household tasks, maintaining a safe home environment, community engagement, travel support, and shopping assistance. You may also support customers to follow therapy plans and use innovative assistive technologies, with full training provided. Our team is committed to delivering an outstanding customer experience, providing compassionate support during what can often be a challenging time for customers and their families or carers. These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service.

• Caring, reliable and motivated
• Committed to supporting vulnerable adults to live fulfilling lives
• Flexible and willing to work a range of shifts, including evenings, weekends and bank holidays
• Able to work effectively as part of a team
• Willing to learn and develop new skills
Experience of working in care is not essential, as full training and support will be provided. You will share our core values of Respect, Innovation, Integrity, Caring, Partnership and Being Valued, ensuring these are reflected in everything you do. Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives. We value all our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A career with us not only makes a difference to our customers lives but can also be life changing for you.


• £13.45 per hour in line with the Foundation Living Way
• 32 hours per week available
• We pay for your DBS check
• Designated rota patterns including days, evenings, weekends and bank holidays
• Comprehensive induction and ongoing training
• Regular one-to-one supervision and annual appraisal
• 26 days annual leave entitlement rising to 31 days with 5 years continuous service, excluding bank holidays
• Pension scheme
• Career development and progression opportunities
• A positive, supportive and rewarding working environment
• Occupational Health and wellbeing support
• Access to discounts on local theatre and sporting events and Blue Light Card and Company Shop supermarket.