Support Worker - Planned Care

The role of the Support Worker is central to the delivery of excellent customer care and involves supporting to maintain or improve the wellbeing of customers. To provide and promote person-centred care and support to vulnerable customers who require differing levels of support to meet a range of complex social and health needs. To support a team, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement. This includes following therapy plans, the use of innovative technology, for which training is also provided.The team prides itself on offering excellent customer experiences and support, at what can be a difficult time for customers and their family/carers. These principal responsibilities are not an exhaustive list of duties, only a general guide to the role. In consultation with the post holder, the duties may change from time to time to reflect the changing needs of the customer/service. We are keen to recruit Support Workers who will join the established team and ensure the companies values are at the heart of everything we do. Our values are:

• Respect - We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within
• Innovation - We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others
• Integrity - We will act fairly, ethically, professionally and openly in all we do
• Caring - We will provide safe, caring and personal services that support, protect and enable out customers to live fulfilling lives
• Partnership - We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders
• Valued - We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.
Are you a person who is driven and motivated and wants to make a positive difference to a vulnerable adult? The role of professional support is extremely rewarding and in return we offer:
• Induction which will support you in your own personal development.
• We offer 32 hours per week
  
  Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.
We value all of our staff and believe investing in them through training and development forms the foundation to deliver excellence in care. A career with us not only makes a difference to our customers lives but can also be life changing for you.


• A starting salary of £13.45 per hour
• Designated rota pattern including daytime, evenings, weekends, and Bank Holidays
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture
• Probationary period
• Regular 1-1 supervision
• Annual appraisal, Privacy Notice.pdf (97.64 KB)
Information for candidates.doc (63.5 KB) Purpose&Values2024.pdf (78.27 KB) SCAS Employee Benefits List FINAL.pdf (729.66 KB) Privacy Notice.pdf (97.64 KB) PS Support Worker Planned Care.doc (73.5 KB) JD - Support Worker - Planned Care.docx (46.27 KB)