Support Worker

The Support Worker will be responsible for:

• Providing strength based and trauma informed support, building trusting relationships with residents and creating meaningful (outcome focused) support plans.
• Providing 1:1 support sessions, interventions and signposting to help residents gain independence.
• Manage a caseload of residents in an effective way to ensure all residents receive and engage with appropriate amounts and types of support for their needs.
• Support residents to understand and complete tenancy documentation, understand their benefits and identify knowledge gaps which can be added into support plans for future engagement.
• Uphold high levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community.
  
  We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness., Experience working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs
• Knowledge base of Housing Benefit, and be able to support residents with any knowledge gaps
• Flexibilty to be able to work 40 hours per week on a rota basis