Support Worker

Establish and maintain relationships of trust with service users, to build engagement

Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons

Work flexibly with service users in their homes and in the community

Carry out assessments and determine urgency of service user needs

Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities

Carry out risk assessments, in order to keep service users safe and improve the quality of our support

Attend placement reviews

Work with service users on a 1:1 basis and in groups

Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures

Accompany service users to appointments

Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)

Assist service users with personal care as and when required

Adhere to the Together policy on lone working

Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems

Write clear word processed and handwritten reports (training provided) and records in English

Participate in mandatory and job-related courses and learning activities