Support Worker

We're privileged to work with some amazing people here at West Street, where we provide temporary accommodation for adults with learning disabilities and additional needs. As a Support Worker (known locally as a Residential Services Officer) you'll play a key role providing personalised support, so people can develop the essential life skills to achieve a fulfilling, independent and safe life outside of the service.,

• Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
• Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
• Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page., Great satisfaction from supporting people to get the most out of their stay.
• Commitment to personal development, including support for QCF training.
• Preparation for future senior-level opportunities.
• Extensive Benefits Package, We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
  
  An understanding of the needs of the client group and have experience working with them to achieve independence.
• Able to demonstrate the core values of patience, empathy and compassion.
• A team player with strong collaborative skills.
• Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
• Sound IT skills and able to accurately record information.
  
  As this is a 24/7 service, you'll be required to work a 4-week flexible shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.