Support Worker

We are recruiting for Support Workers to join our services in Cheltenham supporting adults with learning disabilities, autism, and mental health needs. Whether you're new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

About the Service - Cragside House

Cragside House is a small, friendly supported living service with a strong focus on independence, routine, and meaningful activities. We are looking for kind, energetic and down-to-earth Support Workers to join us from the very start.

Service User Interests

The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including:

Swimming
Skittles and leisure activities
Going out shopping
Spending time in the community

The best part. Everything is within walking distance, so this is a really hands-on, active role - not one where you're stuck indoors all day.

Support is provided 24 hours a day, including day shifts and waking night shifts.

The Role

You will:

As a Support Worker, you'll be: Building positive, trusting relationships
Supporting people with daily living and personal goals
Encouraging independence and choice
Supporting individuals to access activities they enjoy
Working in line with Positive Behaviour Support (PBS)
Supporting with health needs and medication (full training provided)

This is a role where you really get to know the people you support and see the difference you make every day.

Deliver person-centred support in line with individual support plans
Assist with daily living skills and personal care where required
Promote independence, dignity, and wellbeing
Support activities, appointments, and community access
Maintain accurate records and work effectively as part of a team
Work on a rota

We're seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable.

Requirements

Ability to work days, evenings, alternative weekends and bank holidays
Experience of supporting adults with Autism, Learning Disabilities and Complex Needs
Enhanced DBS required (paid for by CareTech)
Good communication and written skills
Ability to keep calm under pressure
Confidence to work alone and also be part of a team (family)
Experience with autism, epilepsy or challenging behaviour is great, but not essential - attitude matters more than experience.

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs., Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.

Up to 28 Days Holiday, inclusive of Bank Holidays
Free DBS Check
Blue Light Card
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
CareTech Foundation - Opportunity to apply for family and friend's grant

Our Values

Friendly
Positive
Innovative
Empowering
Person-Centred