Support Worker

Join our friendly and supportive team in one of our Supported Living bungalows in Blackwood and start a career that truly matters. As a Support Worker, you'll do more than provide care, you'll empower individuals to live fulfilling, independent lives. This role requires patience, creativity, resilience, and a genuine passion for supporting others. This is a varied 10.5-hour shift role where no two days are the same. You will:

• Work both independently (lone working) and as part of a team Support individuals at home and out in the community Work early shifts from 7am and evening shifts Have opportunities to complete waking night shifts Be part of a rolling rota, including weekends You'll Need A full UK manual driving licence (essential for supporting mobility vehicles) If you are someone who takes the time to understand others, builds meaningful connections, and is committed to helping people live their best lives, we would love to hear from you., In this rewarding role, you will be supporting two individuals with learning disabilities and complex needs in their own home, helping them to live fulfilling and independent lives.
One gentleman who is non-verbal but communicates through gestures and behaviour, and understands simple instructions. He thrives on routine and enjoys being actively engaged but without guidance, he may become unsettled. He loves being in water and benefits from sensory-rich experiences, including strong flavours and varied food choices. He enjoys being around people and values close, trusting relationships. He will need encouragement to access the community, including attending a day centre, and support with tasks such as shopping which can be overstimulating. You'll play a key role in understanding his behaviours, meeting his sensory needs, and supporting his overall wellbeing. One lady who uses limited verbal communication but clearly expresses her needs through simple language, repetition, and non-verbal cues. She enjoys social interaction, activities such as crafts, colouring, and outings, and values being around others. She has achieved a good level of independence and continues to develop important life skills, including making drinks and making choices about her day. She may at times display behaviours of distress, so you'll be trained in Positive Behaviour Support (PBS) approaches to help understand triggers, adapt communication, use reassurance and distraction techniques, and responding safely in crisis situations. Duties could include:
• Provide high-quality personal care and emotional support, ensuring dignity, respect, and wellbeing at all times
• Support individuals with daily routines and community access, including appointments, day services, and social activities
• Promote independence, choice, and control, supporting individuals to develop and maintain daily living skills
• Plan and deliver meaningful, person-centred activities at home and in the community, encouraging engagement and new experiences
• Set and support achievement of personal goals, breaking them into manageable steps and adapting approaches as needed
• Use Positive Behaviour Support (PBS) approaches to understand behaviour, identify triggers, and support emotional regulation
• Respond appropriately to behaviours of distress, using de-escalation techniques and following safety and support plans
• Monitor health and wellbeing, including administering medication and promoting a healthy, balanced lifestyle, keeping digital records
• Support with meal planning and preparation, considering dietary needs, preferences, and sensory requirements
• Carry out light household duties and work collaboratively as part of a proactive team, maintaining accurate records and communication
  
  A background of working with people with physical or mental health needs is desired, but not necessary as full training and support from senior staff and management is provided. Full Positive Behaviour Management Training is provided to hep you succeed in this role.
Please ensure your application evidences experience of the following:
• IT, Literacy & numeracy skills
• Experience working as part of a team and customer service skills
  
  Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: 'Codi' means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them. Pay and Pensions
• £25,877 FTE (£13.45 per hour)
• Sleep-in rate: £62.64 per 8 hour shift - approx. 1 per week.
• Waking night rate: 20% Enhancement from 11pm to 7am
• Enhanced DBS which we will pay for
• Social Care Wales registration is fully reimbursed
• Pension Choices:
+ Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, + Defined Benefit (DB) 1/80th of final salary for every year of service.
• 3 x Life Cover linked to pension membership
• Saving scheme with competitive interest rate
• Give As You Earn scheme for tax efficient charity donations
• From 1st April 2026 the option to be either weekly or monthly paid.
Time off and Flexibility
• 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days' annual leave.
• Maternity & Adoption Leave: 20 weeks
• Paternity Leave: 3 weeks
Wellbeing
• Sick Pay, rising with length of service up to 6 months full pay after 4 years.
• Eyecare: Up to £100 reimbursement towards eye tests and glasses.
• Free counselling, coaching, wellbeing team, and OH service to all colleagues
• Annual Health Check
• Health Cash Plan
Getting Around
• Mileage paid at 45p plus 5P per passenger per mile
• Cycle to Work Scheme
Personal Development
• Continuous professional training and development
• Leadership development programmes
• Professional memberships needed for your role are reimbursed
• Career coaching
• Support with funding and time for qualifications
Perks and Recognition
• Long Service Awards
• Blue Light Card Eligibility giving discounts at 15,000 brands.
• Colleague Discount platform