support worker

The post holder will assist in the supportive interventions for young people who are experiencing a crisis. They will also provide support, guidance and psycho education to care givers as part of an 'empowering parents' approach. The support worker will provide this care under the direction of the Children Crisis Assessment & Treatment Team (C-CATT) Multidisciplinary Team (MDT). Due to the nature of the role, the support worker will regularly work alone without direct supervision for part of the span of duty and will be required to travel across the county to see young people and families in the community., Update the C-CATT crisis coordinator and MDT of the young person's progress and observations of changes in their mental health and ensure these changes are documented on the electronic record Regularly meet with supervisor and/or line manager to ensure the post holder is supported to carry out the demands of the post Ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity Be aware of diverse cultural and ethnic needs and facilitate appropriate support and care The post holder will also have the opportunity to assist with and/or run both virtual and face to face group sessions on topics like self-harm / safety at home / mindfulness., · Support young people with activities of daily living, support to attend school and appointments. · Support caregivers in understanding the best way to support the young person through their crisis. · Participate in the ongoing assessment of young people's physical, emotional and social needs. · Assess changes in mental and physical state and offer techniques to manage distress. · Offer psychoeducation and raise personal awareness for the young person and caregivers to recognise triggers to distress. · Work within agreed care and risk plans · Provide community care to young people in various settings, including emotional support and support with activities of daily living · Maintain collaborative working relationships with colleagues to ensure effective teamwork · Comply with all policies and procedures of HPFT NHS Trust · Attend individual and group supervision within the MDT · Participate in individual development and performance reviews as required · Observe and record outcomes of care delivered, reporting to the crisis coordinator in a timely manner depending on the urgency of the situation.

HPFT provides services for service users with mental health, learning disability and children's and adolescent mental health problems. Applicants should have some experience of working in a healthcare setting.,

• Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
• Experience of working with children and young people with mental health conditions in either an acute or community setting
• Experience of working with children and young people with mental health conditions
• Experience of assisting in the assessment of CYP and implement agreed care plans
Desirable criteria
• NVQ in Health and Social Care
Physical SkillsEssential criteria
• Car Driver
• Computer literacy skills in order to enter data onto electronic client records
• Ability to mobilise across all areas of Hertfordshire throughout the day on a daily basis in order to attend planned and non planned, urgent appointments in a range of settings including private dwellings
  
  Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. Feedback from our staff about working for the Trust is very positive and, in the NHS national staff survey, we regularly see a high percentage of staff saying their role makes a difference to our service users and that they would recommend the Trust as a place to work. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.