Support Specialist (f / m / d)
IDEX, Mount Hermon, Woking
Support Specialist (f / m / d)
Salary not available. View on company website.
IDEX, Mount Hermon, Woking
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 3 Sep | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: e3f47a1482984cefa598692e23dda63b
Location ref: Mount Hermon, Woking
Full Job Description
- Serve as the first point of contact for general and technical inquiries from our international sales partners
- Ensuring professional, timely, and solution-oriented communication
- Coordinating and following up on partner-related issues in close collaboration with internal teams and specialists
- Supporting our partners with sales-related activities and administrative processes
- Assisting with the planning, organization, and execution of partner-related initiatives and events
- Supporting the onboarding of new partners and ensuring a smooth transition
- Coordinating training sessions, workshops, and organizational measures
- Providing up-to-date sales, marketing, and training materials
- Continuously developing our partner programs
- Maintaining partner data, documentation, and feedback records
- Ensuring high data quality and transparency within the relevant systems
- Assisting with the creation of reports and analyses, A varied role with a direct impact on the success of our international partner network
- A modern, innovative, and international work environment
- Flat hierarchies and quick decision-making processes
- Flexible work arrangements and attractive career development opportunities
- A motivated team that celebrates successes together Interested? Then we look forward to receiving your application and getting to know you. Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?
- Business or technical training or a comparable qualification
- Experience in sales support, customer success, partner management, or inside sales, ideally in the IT industry
- An affinity for technical topics and the ability to communicate technical concepts clearly
- Strong service and customer focus
- Ability to work independently, in a structured and reliable manner
- Excellent communication skills in German and English; additional languages (French, Spanish) are a plus
- Proficiency with CRM, ERP, or collaboration systems
- Experience with SaaS, cloud, or IT solutions is a plus
- Enjoyment of working with international partners and teams
If you're looking for a special place to build or grow your career, you've found it. Whether you're an experienced professional, a recent college graduate or somewhere in between, IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact. With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses (https://www.idexcorp.com/our-businesses/business-segments/) around the globe, chances are, we have something special for you.
Direct job link
https://www.jobs24.co.uk/job/support-specialist-f-m-d-127342410