Support Service Administrator

Group Profile Name Support Services Administration Organisation Level Support - The jobs at this level will be task focused supporting defined activities, services or operations. Overview Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment. This is a non-operational job with no line management responsibilities. Characteristics Typical tasks associated with this Group Profile include:

• Provide administrational assistance in area of work
• Maintain accurate filing system for area of work
• Respond to queries relating to area of work, redirecting where required.
Job Descriptions relating to this Group Profile The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
• Support Services Administration : Business Hub
• Support Services Administration : Records
• Support Services Administration : Visits Booking
• Support Services Administration : Welcome Centre, Essential Skills/ Qualifications/ Accreditation/ Registration An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh. Hours of Work and Allowances 37 hour working week
Person specification Please refer to Job Description Behaviours We'll assess you against these behaviours during the selection process:
• Working Together
• Communicating and Influencing
• Managing a Quality Service, For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use. Selection process details This vacancy is using , and will assess your Behaviours and Strengths. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete checks. Nationality requirements This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service The sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's .The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the and the .

Benefits Alongside your salary of £25,409, HM Prison & Probation Service contributes £7,360 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A
with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance