Support Medical Secretary

The Interface Services Administrator will provide efficient, reliable administrative support to the Interface Services. The role is essential in supporting safe patient flow, timely discharge coordination, accurate information exchange, and effective communication within and beyond the Trust.

The postholder will manage routine administrative tasks, maintain accurate data and records, handle service queries, and support the team to deliver a high-quality service., There will be a range of administrative tasks including patient flow support and service development. The main duties will include:

Provide day-to-day administrative support to the Interface Services team, including managing inboxes, handling phone queries, and responding to routine requests.Prepare and distribute documents, forms, spreadsheets, and service materials.Support meeting organisation (scheduling, agendas, note-taking, and action tracking).Coordinate diaries and service activities across multidisciplinary teams.Book and reschedule appointments in line with agreed time frames and clinic templates.Respond promptly to all enquiries and direct them appropriately.Carry out patient-related administration (letters, questionnaires, appointment bookings).Maintain stock levels of stationery and escalate when required.Provide flexible cover during staff absences.

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.