Support & Inclusion Officers (3 posts)

BCP is committed to ending homelessness in Bournemouth, Christchurch and Poole by ensuring everyone has a safe place to live that they can call home. We are looking for highly motivated Support and Inclusion Officers to join our front-line housing team to help deliver this vision. If you are passionate about supporting people to prevent homelessness, we have exciting career opportunities available. Vacancies have arisen in these teams: Relief: In this team, you will work directly with customers experiencing homelessness, providing them with the support and resources they need to overcome their situation. You will work creatively alongside customers and their support networks to help identify solutions to enable them to rapidly secure settled housing solutions ensuring any need for temporary accommodation is brief. Rough Sleeping Prevention: In this team, you will support customers who are rough sleeping or are at risk of rough sleeping. You will work creatively alongside customers and their support networks to access suitable housing solutions. You will work with support customers engagement with meaningful occupation and tenancy sustainment. You will be a part of the team covering our Somewhere Safe to Stay Projects offering short term trauma informed assessment bedspaces. You will be part of BCP's aim to prevent rough sleeping where possible and where it is not possible ensure it is rare, brief and non-recurring. Please specify which of these roles you are most interested in on your application.

Good communication skills, For all roles, you should have an awareness of homelessness and its many root causes, as well as an ability to put people at ease, exercise empathy and provide trauma informed support. These rewarding roles will challenge you every day to use your excellent people skills and problem-solving ability. You will be part of a supportive and motivated team, helping people in often complex and difficult situations. If you have experience of working with people and the skills to;

• Communicate effectively
• Manage a caseload with competing demands
• Collaborate with other teams and partner agencies
• Provide tailored support to customers to maintain accommodation
• Find creative solutions to prevent and relieve homelessness
Then we want to hear from you! Experience in this field is desirable, but we are looking for those who have the right attitude and behaviours to learn and carry out this role.