Support Coordinator

Support Coordinator

CAPTION: Job details

Posting date: 27 May 2026
Hours: Full time
Closing date: 26 June 2026
Location: Durham (Mercury House), DH1 1TW
Company: Home Group Limited
Job type: Permanent
Job reference: 26921

Summary

Support Coordinator

Permanent, Full Time (37.5 hpw) or Part Time (15, 22.5 or 30 hpw)

Pay £14.06 per hour (Salary £27,500 per annum)

Durham and Sunderland

We can't offer a CoS for this role

Home, a place where you belong

Come and join Home Group, the place to build a career you'll be proud of!

As a Support Coordinator in our Central Resource Team (CRT), you'll be part of a specialist team stepping in wherever you're needed most. You'll keep vital services running smoothly while making sure our customers get the care and stability they depend on.

With no two days the same, you'll build your skills and grow your career faster than in a single post!

What's in it for you?

• 34 days leave (including bank holidays and a "me day")
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses

What you'll do

• Create support plans and coordinate a small team of Support Workers.
• Work across Durham and Sunderland with a variety of customers.
• Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).
• Carry out risk assessments, goal setting, planning, and reviews.
• Build strong relationships, time for chats, collaboration, and not rushing between customers.

Why join us

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!

You have

• Passion for supporting customers to live their best life, with teamwork and attention to detail.
• Experience in person-centered support planning and guiding colleagues to follow plans.
• Skilled coordinating and assessing customer referrals.
• The ability to work independently, stay calm under pressure, and remain resilient.
• Access to a vehicle with business insurance (mileage paid).

Stronger together

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Shifts run Monday to Sunday, between 7:30am-10:30pm, including some weekends.
• Occasional sleep-ins and waking nights required.
• Some lone working, but regular team meetings and training provided.
• Use technology for support plans, online learning, and team collaboration.
• Enhanced DBS check required (paid for by us).

Find out more

APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and our benefits. Roles can close early, so don't wait. For reasonable adjustments email recruitment@homegroup.org.uk.

Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

• Passion for supporting customers to live their best life, with teamwork and attention to detail.
• Experience in person-centered support planning and guiding colleagues to follow plans.
• Skilled coordinating and assessing customer referrals.
• The ability to work independently, stay calm under pressure, and remain resilient.
• Access to a vehicle with business insurance (mileage paid)., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

Permanent, Full Time (37.5 hpw) or Part Time (15, 22.5 or 30 hpw) Pay £14.06 per hour (Salary £27,500 per annum) Durham and Sunderland We can't offer a CoS for this role Home, a place where you belong Come and join Home Group, the place to build a career you'll be proud of! As a Support Coordinator in our Central Resource Team (CRT), you'll be part of a specialist team stepping in wherever you're needed most. You'll keep vital services running smoothly while making sure our customers get the care and stability they depend on. With no two days the same, you'll build your skills and grow your career faster than in a single post! What's in it for you?
• 34 days leave (including bank holidays and a "me day")
• Paid time off for volunteering
• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
What you'll do
• Create support plans and coordinate a small team of Support Workers.
• Work across Durham and Sunderland with a variety of customers.
• Support daily living skills (meals, shopping, budgeting, tenancy, moving to independence).
• Carry out risk assessments, goal setting, planning, and reviews.
• Build strong relationships, time for chats, collaboration, and not rushing between customers.
Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!,
• Shifts run Monday to Sunday, between 7:30am-10:30pm, including some weekends.
• Occasional sleep-ins and waking nights required.
• Some lone working, but regular team meetings and training provided.
• Use technology for support plans, online learning, and team collaboration.
• Enhanced DBS check required (paid for by us).