Support Assistant

Senior Support Assistant - MID07726

Location: Dalkeith, Midlothian

Salary: £29,191-30,187 per year

Contract Type: Permanent

Hours: Full-time

Posted: 7 hours ago

Job Description

Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above to include Mathematics and English or equivalent is essential. (SVQ 2 or equivalent is an acceptable alternative). Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is also essential.

Experience:

• Reception experience is desirable.


• Awareness of the work undertaken by Justice Services


• Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or equivalent is an acceptable alternative.


• Experience in a similar office environment, with a working knowledge of modern office equipment is desirable.

To be competent in the role the Jobholder must have good interpersonal skills and knowledge of the various systems and software including Microsoft packages. S/he must also have previous experience of working to strict deadlines, co-ordinating and completing multiple tasks.

Important Dates

• Closing Date: Wednesday 7th October 2026


• Interview Dates: Tuesday 20th & Wednesday 21st October 2026

Job Details

• Position Title: Senior Support Assistant


• Directorate: Children, Young People & Partnerships


• Location: 11 St Andrew Street


• Contract Status: Permanent


• Hours of Work: 36 hours per week


• Weeks per Year: 52

Please note that it is Midlothian Council's policy that successful applicants will be appointed to the first point on the salary scale.

Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £29,181.58 per annum.

Requirements

This role requires Level 1 Disclosure Clearance. The fee for this Disclosure check will be met by you and receipt of the subsequent certificate will be required prior to commencement.

Once you have submitted your application and this has been processed, you will be notified by email from Disclosure Scotland that your certificate is available to view. After viewing, you may share this with your employer. The certificate is only available for 14 days from the first day you view it. If you do not grant access before it is removed, a new application will be necessary, incurring additional costs.

If you have spent more than 3 months working or living outside the UK in the last 5 years, you will also be required to present a copy of an overseas criminal record check. Details for applying can be found on the website.

Additional Information

If you have difficulty applying or accessing documents, or if you require reasonable adjustments due to a disability, please email recruitment@midlothian.gov.uk and include the post reference number.

Midlothian Council is undergoing a period of transformation to improve service delivery. Some existing employees will be offered suitable alternative employment within the Council. Internal candidates in such situations may be interviewed before the wider pool, possibly causing a slight delay in application outcomes. Thank you for your patience.

If you are a trainee in a Midlothian Council Training Programme, have a disability, or are a care-experienced young person who was previously a looked-after child, you are eligible for a guaranteed interview if you meet the essential criteria.

Please note that we do not accept CVs (electronically or by mail). All vacancies must be applied for by fully completing the online application form. The 'import data from my CV' feature on MyJobScotland only imports limited data and should not be relied upon to complete the application.

#s1-Gen

Evidence of competency in literacy and numeracy skills such as a minimum of three standard grades level 3 passes or above to include Mathematics and English or equivalent is essential. (SVQ 2 or equivalent is an acceptable alternative). Some practical experience or demonstration of competency in the use of word processing and standard PC software packages is also essential.
Experience:
Reception experience is desirable.
Awareness of the work undertaken by Justice Services
Demonstrable competency in keyboard and clerical skills are also required; SVQ 2 or equivalent is an acceptable alternative.
Experience in a similar office environment, with a working knowledge of modern office equipment is desirable.
To be competent in the role the Jobholder must have good interpersonal skills and knowledge of the various systems and software including Microsoft packages. S/he must also have previous experience of working to strict deadlines, co-ordinating and completing multiply tasks., This role requires Level 1 Disclosure Clearance, the fee for this Disclosure check will be met by you and receipt of the subsequent certificate will be required prior to commencement., Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.
If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.
Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an 'import data from my CV' function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form.

Contract Status: Permanent
Hours of Work: 36 hours per week
Weeks per year: 52
Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.
Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £29,181.58 per annum.