Supply Chain Manager

Location: Shoreditch, LondonWorking Structure: Office Based (Thursday we work from home)Reports to: Head of Pharmaceutical OperationsSalary: Up to £50K, plus annual bonus
Who are we?Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale.
We operate across two deeply interconnected worlds:A regulated tele-health clinic, delivering high-quality patient careA licensed pharmaceutical supply operation, powering the wider ecosystem
Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep.
With a strong foundation in place and serious scale-up ambitions ahead, we're now building the operational backbone to match. The Supply Chain Manager sits at the heart of that build.
What's the purpose of the role?We've built a supply chain that works. Now we need to make it exceptional.
As our Supply Chain Manager, you'll take full ownership of the end-to-end supply chain function within our Pharmaceutical Operations Unit - evolving our processes, systems and rhythms to carry us confidently through our next phase of scale. You'll be the architect of how we plan, procure and deliver.
Reporting to the Head of Pharmaceutical Operations, you'll work closely with Finance on our S&OP process, create clean operational boundaries, and lead a high-performing remote procurement team.
This is not a maintenance role. It's a builder role.
In short: if you're energised by creating structure where there isn't any, solving genuinely novel supply chain puzzles, and leaving a clear fingerprint on a business in serious pursuit of market impact - this role is for you.
What impact will you have?S&OP Ownership & Planning ExcellencePlay a leading role in strengthening and evolving the S&OP process - working closely with Finance to maintain a reliable planning rhythm across procurement, operations and commercialEnsure demand signals are consistently aligned to supply-side realities - stock positions, procurement lead times and sourcing constraints - so the business is always planning from an accurate foundationContinuously refine the process as we scale, ensuring it keeps pace with growing complexity and commercial ambition
Supply Chain Ownership & Operational ClarityCreate clean, documented ownership of the supply chain function - separating responsibilities from the Orders team to reduce operational risk, improve efficiency and build long-term capabilityPerform a comprehensive gap analysis of existing supply routes, covering documentation, performance metrics and process mechanisms, to drive subsequent improvementsBuild out clear KPIs, reporting cadences and senior-level visibility across the supply chain
Regulated Import Pathway ManagementOwn and manage regulated import pathways, ensuring end-to-end compliance across documentation, licensing and supply chain executionWork closely with the MHRA and Home Office as a key operational contact, managing ongoing regulatory obligations and maintaining strong, trusted relationshipsCollaborate with international supply partners to ensure cross-border flows remain compliant, resilient and commercially viablePlay an active role in scoping and launching new import routes - assessing regulatory feasibility, coordinating with partners and internal stakeholders, and seeing them through to operational readiness
Automation & Systems InnovationIdentify and implement automation opportunities to increase productivity, reduce manual effort and accelerate decision-making across supply chain workflowsEvaluate best-in-class tools and platforms - always asking: what would genuinely empower this team and this business to make smarter, faster decisions?Embed technology-first thinking into how the supply chain function is built and operated
People LeadershipLead, develop and structure a remote procurement team, setting clear expectations, robust ways of working and a culture of accountabilityBuild a function where ownership and quality standards sit with the team, not just the manager
What will you bring to the table?Proven track record managing complex, regulated supply chains - ideally in controlled drugs or pharmaceutical-grade environments (with equivalent experience from aviation, high-compliance manufacturing or forensic/laboratory logistics equally considered)GDP and/or GMP familiarity strongly preferred; equivalent regulated-environment depth will be consideredDemonstrable experience managing regulated import pathways - including cross-border supply routing, MHRA and/or Home Office engagement, and working with international supply partnersS&OP involvement at a meaningful level - you've shaped and improved established processes, and know what good looks likeCross-functional stakeholder management - across Quality, Finance, Pharmaceutical Operations and commercial teamsWorkflow automation experience - you know how to use technology to drive productivity and build scalable, low-friction processesPeople management experience - you've led remote
teams with clarity, accountability and genuine investment in their developmentA startup-to-scaleup mindset - comfortable with ambiguity, happy to roll your sleeves up, and far more energised by building than by maintaining
If you have the following, it'll be a huge bonusDirect experience with controlled drugs supply chains - Schedule 1/2, unlicensed specials or CBPM is a serious differentiatorCIPS qualification (Chartered Institute of Procurement & Supply)Experience evaluating and deploying supply chain management systems or data platforms to support executive decision-makingBackground in industries where supply chain failure carries genuine consequence - aviation, defence logistics or complex clinical trial supply chains
Who wouldn't thrive in this role?Someone who needs a fully built machine to operate - we're evolving ours, and you'll be a key part of thatThose who prefer to work in isolation - this role is deeply cross-functional and demands strong, consistent stakeholder engagementAnyone who finds pace uncomfortable - we move fast, and execution has to keep upThose who see process documentation as someone else's job - here, it's a core part of yoursSomeone whose answer to complexity is to wait for direction - we need instinct, initiative and ownership from day one
What do we offer? 36 day annual leave (includes your birthday + all UK public holidays) Performance based annual bonus Comprehensive private medical insurance ClassPass membership (gyms, fitness classes, yoga, massages & more) Cycle-to-work scheme