Supervisor - Radcliffe Arms - Hitchin, Hertfordshire

Supervisor duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive leader
  
  You will need to demonstrate:
• Previous Leadership experience in a hospitality or customer facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
• A result driven and ambitious individual keen to develop your career and your teams
  
  At the heart of Hitchin, The Radcliffe Arms is your local for great food, great drinks, live sport and good times shared. Fresh from a stylish refurbishment, we've reimagined the pub as a vibrant social hub, bringing together relaxed brunches, premium drinks, interactive darts and unforgettable match days under one roof.
  
  £13.21 - £14.00 p/h + tips
• Up to 28 days holiday
• Company Pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend Bonus
• Employee Assistance programme
• Benefits portal
• Career development programme
• 30% dining discount of all managed houses
• Great working environment and great prospects!