Supervisor - Costa

Supervisor - Costa

Date: 2026-09-24T10:00:00

Location: Alderton, Gloucestershire, GB, GL20 8

Deadline: 2026-10-24T00:58:37.493

Job Description

Supervisor, 40 hours per week, £28,500 per annum

Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day. The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience.

What we offer our Supervisors:

• Annual bonus up to £3,445 pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

• Fabulous development opportunities including funded qualifications, leading to the next step in the management team
• Lead shifts with confidence, ensuring smooth operations during busy trading periods
• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered
• Maintain outstanding food safety, health & safety, and compliance standards at all times
• Monitor performance through key metrics and take action to drive continuous improvement
• Act as a role model for Costa's values, service standards, and ways of working

What you'll bring to us:

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure
• If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.
• Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
• We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.
• Moto, a place where ambition grows, careers click into gear, and potential travels far.
• Apply today!
• 
  Please note internally this role is called Team Leader TPBN1_UKTJ

#s1-Gen

Job DescriptionSupervisor, 40 hours per week, £28,500 per annumAddress: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LBAs a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.The role is simple, to be an enthusiastic leader and brand ambassador to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience.What we offer our Supervisors:Annual bonus up to £3,445pa

Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and moreEnhanced benefits, including pension, sick pay, maternity, paternity, and life assuranceFabulous development opportunities including funded qualifications, leading to the next step in the management teamWhat you will be doing

as a Supervisor:Fabulous development opportunities including funded qualifications, leading to the next step in the management teamLead shifts with confidence, ensuring smooth operations during busy trading periodsCreate a positive, high-energy culture where colleagues feel valued, supported, and empoweredMaintain outstanding food safety, health & safety, and compliance standards at all timesMonitor performance through key metrics and take action to drive continuous improvementAct as a role model for Costa's values, service standards, and ways of workingWhat you'll bring to us:· Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer servicePassion for delivering a memorable customer experienceGreat communication skills and be comfortable making decisionsAbility to work on own initiative ad make reasoned decisions under pressureIf you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.Moto, a place where ambition grows, careers click into gear, and potential travels far.Apply today!

Please note internally this role is called Team LeaderTPBN1_UKTJ