Supervisor

We are seeking an experienced Supervisor to oversee the delivery of responsive maintenance works across Winchester. This role is focused on planning, coordinating, and driving the successful completion of repairs while leading a team of multi-trade operatives to achieve service, quality, and performance targets.

You will play a key role in ensuring works are completed efficiently, resources are effectively managed, and customers receive a high standard of service., Plan, organise, and monitor daily repair and maintenance activities to ensure work is delivered on time and to specification
Lead and support a team of multi-trade operatives, driving productivity, quality, and performance standards
Allocate workloads, manage priorities, and ensure resources are effectively utilised across the programme of works
Carry out site inspections and quality checks to ensure compliance with company standards and contractual requirements
Monitor progress against KPIs, identifying and addressing any risks to delivery
Ensure all work activities are completed in line with health and safety legislation and company procedures
Manage customer concerns and complaints, taking ownership through to resolution
Liaise with tenants, contractors, and internal departments to ensure effective communication and service delivery
Support workforce planning, performance reviews, and continuous improvement initiatives

SSSTS certification (essential)
Experience supervising planned or responsive maintenance programmes, ideally within social housing
Strong understanding of multiple trades, including carpentry, plumbing, electrical, and general building maintenance
Proven ability to manage workloads, resources, and operational performance
Excellent communication, leadership, and problem-solving skills
Strong knowledge of health and safety requirements within a maintenance environment
Full UK driving licence

A collaborative and supportive team environment
Opportunities for career development and training
Competitive benefits, including company vehicle or allowance
Pension scheme and generous holiday entitlement

Apply today and build your future with Wates Property Services.

Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

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WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.