Supervisor

Supervisor

Location: Rowsley, Grouse & Claret, DE4 2EB

Pay: From £14 per hour

Hours: 30 hrs per week

Contract: Reliable hours contract and flexible/part-time hours

Benefits: Opportunities for progression, Privilege card discount, Marston's Rewards

About the Role

We're on the lookout for a Supervisor to join our team!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive in an environment that is busy, varied, fast paced but most importantly - fun!

As Supervisor, you'll:

• Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
• Share pride in delivering an experience that encourages guests to return.
• Have previous experience in a similar Supervisor or Team Leader role.
• Work with the wider pub management team to ensure the business runs efficiently and profitably.
• Handle opening and closing, stocking, and cashing up.
• Be a role model for customer service.
• Think on the spot and use your initiative.
• Be accountable for the smooth running of shifts and managing all aspects of the pub when the wider management team is away.

What Comes Next

If you have the determination to drive your development, we'll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

What You Get From Us

• Join an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career.
• Benefits include:
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract for security
• Refuel at work with our £4.50 meal deal including popular menu dishes and a drink
• Flexible and part-time hours to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend based on our values and get high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• A range of apprenticeship programmes to support your career
• A friendly and lively atmosphere working with passionate, diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Additional Information

Come as you are. Personality counts more than anything else here. We accept and celebrate you for who you are. We look forward to making great things happen together. Marston's could be the making of you.

Marston's. Where people make pubs.

How to Apply Checklist

• Allocate about 20 minutes for your application.
• Have your CV ready to upload.
• Double-check your contact details.

Benefits

Wellbeing

We offer professional wellbeing support including support from the Licensed Trade Charity.

Accommodation

Many General Manager roles include optional on-site accommodation.

Award-winning Employer

Named in the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list.

Bonuses

Performance-related bonuses for pub management, operations, and sales roles. Discretionary company bonuses for support centre teams.

Salaries

Opportunity to earn a great wage while working in a fun environment.

Long Service

Rewards for loyalty with milestone awards.

Food & Drink

30% discount with our privilege card and a £4.50 refuel meal deal on shift.

Pension Scheme

Membership for salaried roles; auto-enrollment for hourly roles.

Private Healthcare

Some roles include access to private healthcare schemes.

High Street Discount

Access to various discounts and cashback offers.

Employee Discount

30% discount on food and hotel stays.

Training & Development

Extensive apprenticeship programmes, dedicated L&D teams, and award-winning e-learning platforms.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you: If you have the determination to drive your development, we'll support you through our internal career pathway, DNA, giving you the tools to progress into an Assistant Manager role and beyond!

Right at the heart of the pub - creating moments of joy. You'll be there supporting the team to deliver the everyday moments and those stand-out occasions. You'll thrive from an environment that is busy, varied, fast paced but most importantly - fun!, Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

From £14 per hour 30hrs per week Reliable hours contract and flexible/part-time hours Opportunities for progression Privilege card discount Marston's Rewards Reliable hours contract and flexible/part-time hours Opportunities for progression Privilege card discount, What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support, The benefits
Wellbeing As a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licenced Trade Charity. Accommodation The majority of our pub General Manager roles include optional on-site accommodation. Award winning Named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list. Bonus Our pub management, operations and sales roles offer performance related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme. Competitive salaries Opportunity to earn a great wage whilst having fun at work. Long service We reward loyalty with awards for key anniversary milestones. Food and drink Our privilege card gives our people 30% discount off food and drink in our pubs. As well as access to our £4.50 refuel at work meal deal whilst on shift. Pension scheme All our salaried roles offer membership to a company contributory pension scheme. Hourly paid roles offer auto enrolment schemes. Private healthcare Some of our roles offer access to a private healthcare scheme. High street discount An exciting range of high street, online discounts and cash back offers are available for all. Employee discount All of our employees receive a 30% discount on Marston's food and hotel stays. Training and development We're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e-learning platforms. Search Main Menu