Supervisor

We're looking for a Supervisor with a strong background in responsive repairs, who has a proven track record of managing operatives and delivering excellent service. In this role, you'll support the Project Lead and manage a team of administrators, operatives, and subcontractors across workstreams including Voids, Disrepair, Day-to-Day Repairs, and Planned Works. You'll drive performance, ensure service excellence, and uphold high standards of customer satisfaction. You'll also step up to lead the contract when required-making this a fantastic opportunity for someone looking to grow into a senior leadership role. ️ Key Responsibilities

• Lead and support your team to meet KPIs and service standards
• Manage scheduling, inspections, and quality control
• Conduct 1-2-1s, toolbox talks, and team meetings
• Liaise with clients and produce performance reports
• Oversee health & safety, ensuring compliance across all activities
• Support onboarding, training, and development of staff
  
  Are you a natural leader with a passion for delivering high-quality maintenance services? Do you thrive in a fast-paced environment and know how to get the best out of your team? If so, we want to hear from you!, Background in responsive repairs with experience managing operatives
• Strong leadership and communication skills
• Solid understanding and competency in Health & Safety
• Minimum SSSTS qualification, with SMSTS or IOSH preferred
• Trade-related certifications (e.g., Asbestos Awareness, Scaffold Inspections)
• Experience in housing maintenance and site management
• Commercial awareness and ability to manage budgets
• Proficiency in Microsoft Office and report writing
• A proactive, supportive, and assertive approach
• Must hold a valid UK driving licence