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Supervisor

Starbucks Coffee Company, Stockport

Supervisor

Salary not available. View on company website.

Starbucks Coffee Company, Stockport

  • Part time
  • Permanent
  • Remote working

Posted 1 week ago, 14 Jun | Get your application in now before you're too late!

Closing date: Closing date not specified

job Ref: 235f1803834c44a9bee9121b9ad0603d

Full Job Description

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and
    • to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place
    • environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and
    • encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to a positive team environment by recognizing alarms or changes in partner morale and performance and
    • communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to
    • partners on shift to ensure operational excellence and to improve partner performance.
  • Delivers world-class customer service to all customers by acting with a customer comes first attitude and connecting
    • with the customer. Discovers and responds to customer needs.
  • Develops and maintains positive relationships with partners by creating an inclusive culture and understanding and
    • acknowledging individual experiences, motivations, needs, and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to
    • ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are
    • followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of world-class customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe
    • and presentation standards.
  • Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by
    • collaborating with the store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendance.

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Direct job link

https://www.jobs24.co.uk/job/supervisor-125246250
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