Superstore Manager

Our Retail team are launching an exciting new Superstore in Bishop Auckland, and we are seeking an innovative Store Manager to lead the setup, opening, and ongoing success of this large format retail space. This store will offer a unique shopping experience, combining a wide range of bought in products with quality donated goods, creating an environment that is both commercially competitive and strongly rooted in community support. This is more than a traditional retail management role, you will play a pivotal role from day one, shaping the store's culture, building its reputation locally, and establishing it as a destination for value, sustainability, and social impact. Job Description You will be responsible for

• Running the store commercially including, displaying and merchandising, stock management and generation, maintaining store standards, layout of store and opening and closing of store.
• Ensuring an excellent customer and supporter service throughout the store, on sales floor and at till point including payment processes and customer loyalty sign up.
• Managing the movement and redistribution of large volumes of donations, with the ability to understand where to redistribute high value or excess stock, including online marketplaces and other Marie Curie stores.
• Managing, recruiting, developing and retaining a diverse team (both paid and volunteers) ensuring that they are motivated, trained and equipped with enough knowledge to maximise their potential.
• Generating additional income/stock through local community and corporate engagement, remaining proactive to ensure engagement Is high.
  
  Commercially minded with demonstrated experience in a role with full profit and loss accountability.
• Ability to motivate and influence others.
• Ability to think creatively and adapt to competing demands/deadlines & challenging situations including making quick decisions when required.
• Comprehensive experience of working in a busy, high volume retail environment, managing large volumes of stock.
• Experience of line managing a large and diverse team of people.
• Experience of visual merchandising and display.
• Ability to use computers with confidence.
  
  Marie Curie is the UK's leading end-of-life charity and the largest non-NHS provider of end-of-life care, operating across all four nations. Alongside our clinical services, our retail portfolio plays a crucial role in generating vital income, increasing brand awareness and connecting meaningfully with local communities.