Superstore Assistant Manager

Our retail team are opening an exciting new Superstore in Bishop Auckland, and we are looking for an experienced and pioneering Assistant Store Manager to support the Store Manager in delivering a successful launch and building a thriving retail environment. This is a key leadership role within a large format store that will sell a mixture of bought in merchandise alongside donated goods. Working closely with the Store Manager, you will take responsibility for the daily operational running of the shop, leading shifts, supervising staff and volunteers, and ensuring high standards of merchandising, replenishment, and customer service You will help ensure the store is commercially strong, well organised, and welcoming to customers while supporting the charity's mission to provide care and support for people living with terminal illness. Job Description You will be responsible for

• Supporting the Superstore Manager in running the store commercially including - display and merchandising, stock management and generation, maintaining store standards, layout of store and opening and closing of store
• Ensuring an excellent customer and supporter service throughout the store, on sales floor and at till point including payment processes and customer loyalty sign up
• Ensuring that effective processing systems are in place within the stockroom in order to manage large volumes of stock and support the needs of the sales floor. (Including Stocktake)
• Supporting the Superstore Manager to ensure that any items designated for eBay are listed according to MC guidelines
• Assisting the Superstore Manager with regard to recruiting and managing volunteers, including supporting with completion of training & drafting and maintaining volunteer rotas where appropriate
  
  Experience in a retail management role, preferably in large retail format or fashion / clothing
• Experience of cash handling and financial management procedures (including completion of sales records)
• Ability to think creatively and adapt to competing demands/deadlines & challenging situations including making quick decisions when required
• Ability to motivate and influence others
• Confident using computers and basic digital systems
  
  Marie Curie is the UK's leading end-of-life charity and the largest non-NHS provider of end-of-life care, operating across all four nations. Alongside our clinical services, our retail portfolio plays a crucial role in generating vital income, increasing brand awareness and connecting meaningfully with local communities.
  
  Benefits you'll love:
• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities.
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care