Sunday Assistant - Eltham

At Marie Curie, we are dedicated to providing expert end-of-life care and support for people living with any terminal illness, and their families. Our retail stores play a vital role in raising the funds that make this possible. We're looking for a friendly, customer-focused Sunday Assistant to join our Eltham store and help us deliver an excellent shopping experience while supporting our mission. What You will Do

• Support the day-to-day running of the store and deliver excellent customer service.
• Maintain high standards of shop presentation, displays, and merchandising.
• Process, sort, and price donated goods in line with Marie Curie guidelines.
• Assist with stock rotation and help minimise stock loss.
• Maximise Gift Aid income and support the effective display of bought-in goods.
• Engage customers in conversations about Gift Aid, rounding up purchases, additional donations, and the Marie Curie loyalty scheme.
• Help create a welcoming and inclusive environment for customers, volunteers, and colleagues.
• Support local community engagement to encourage donations, volunteer recruitment, and repeat custom.
• Work collaboratively with staff and volunteers, contributing to a positive team culture.
• Follow Marie Curie policies, procedures, and health and safety requirements at all times.
• Undertake lone working responsibilities when required.
  
  We are looking for someone who has:
• Previous retail experience, ideally within a fashion or clothing environment.
• Experience of cash handling and financial procedures, including maintaining sales records.
• Strong communication and interpersonal skills with a customer-focused approach.
• The ability to communicate with tact, discretion, and professionalism.
• Good organisational skills and the ability to prioritise competing demands.
• The ability to work independently as well as part of a team.
• An understanding of health and safety practices within a retail environment.
• Experience of supporting, motivating, or working with volunteers (desirable).
  
  Please note that this role involves lone working. Therefore, applicants must be aged 18 or over.
Benefits You will Love
• 25 days annual leave plus Bank Holidays (pro rata)
• Marie Curie Group Personal Pension Scheme (up to 7.5% employer match)
• Loan schemes for bikes, computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family-friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised eye care